CustomerSuccessBox

MARCH 14, 2022

Learn and apply basic statistical tools to solve real-world Customer Success problems Track churn accurately Measure and interpret NPS and CSAT in new ways Construct predictive customer health scores Increase forecasting accuracy Improve business results. What you’ll learn. Customer Success Manager (CSM) Elite. And the best part?

Customer Success 52

Customer Success Marketplace as a Service Interviewing Mobile 52

ChurnZero

JUNE 22, 2021

This course is for: If you work with customers and are interested in the topics of marketing, market research, sales, customer service and strategy this course is for you. Construct predictive customer health dashboards. It will help you have a deeper understanding of today’s changing and more demanding customer.

Customer Success 92

Customer Success Churn Consulting Marketplace as a Service 92

SmartKarrot

OCTOBER 13, 2023

The insights derived can help tailor products, services, and experiences that mirror their expectations and desires. Whether it’s pre-empting a service issue or rolling out a timely promotional offer, predictive analysis helps businesses stay one step ahead, ensuring customers feel valued and understood.

Retention 10

Retention Strategy Marketplace as a Service Innovation 10