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Top Customer Success Courses and Training that every CSM needs in 2022

CustomerSuccessBox

Learn and apply basic statistical tools to solve real-world Customer Success problems Track churn accurately Measure and interpret NPS and CSAT in new ways Construct predictive customer health scores Increase forecasting accuracy Improve business results. What you’ll learn. Customer Success Manager (CSM) Elite. And the best part?

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Top 5 Udemy Courses to Upskill Your Customer Success Career

ChurnZero

This course is for: If you work with customers and are interested in the topics of marketing, market research, sales, customer service and strategy this course is for you. You’ll learn how to: Track churn accurately. Construct predictive customer health dashboards. Analyze NPS and CSAT in new ways.