CustomerSuccessBox

MARCH 14, 2022

CSMath: Make Data-Driven Decision in Customer Success. Description: “Be more data-driven!” Surprisingly, those same SaaS executives routinely make bad decisions simply because they misinterpret their data. Becoming data-driven isn’t about using data–it’s about using data correctly. Creator: Ed Powers.

Customer Success 52

Customer Success Marketplace as a Service Interviewing Mobile 52

SmartKarrot

OCTOBER 13, 2023

Using the power of customer data, businesses can decode underlying patterns of behavior. The insights derived can help tailor products, services, and experiences that mirror their expectations and desires. Predictive analytics harnesses historical data to forecast potential future outcomes.

Retention 10

Retention Strategy Marketplace as a Service Innovation 10

ChurnZero

JUNE 22, 2021

This course is for: If you work with customers and are interested in the topics of marketing, market research, sales, customer service and strategy this course is for you. CSMath: Make Data-Driven Decision in Customer Success. Description: “Be more data-driven!” Created by: Ed Powers.

Customer Success 92

Customer Success Churn Consulting Marketplace as a Service 92