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Summary of New York Tech Week 2023 (Itaú BBA, BTG, BofA)

SaaSHolic

For startups, the speaker suggests focusing on how AI can drive customer acquisition and go-to-market strategy, while for large companies, creating a vision for AI is important, as well as focusing on infrastructure and skillsets and reshaping governance to deal with security and compliance issues.

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Best Call Center Software

Neil Patel

In the event of a legal or compliance issue, call recording will cover your bases. By tracking key metrics about calls, wait times, and first contact resolution, among others, those in supervisory roles are better able to forecast staffing needs to fit fluctuating demand. Well it’s all true. Call recording is extremely important.

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170+ Women in Sales Share Their Career-Defining Aha Moment

Sales Hacker

A Vietnamese immigrant, dedicated mother, and seasoned technology executive, Hang Black has an extensive background in engineering, marketing, sales, and entrepreneurship. which activities are classified as COGS vs. S&M), cash flow forecast, etc. Commit to being an expert at what you do. Hang Black. Kristina McMillan.

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