Chargify

JANUARY 15, 2020

Multiple billing systems and complicated contract customers that required itemized invoices were being managed manually, within an excessive number of spreadsheets. The B2C SaaS business model is about high volume sales with simple pricing structures. Subscription-based adds another layer of complexity.

B2B 67

B2B Payment Features Software Review Scale 67

Kellblog

MARCH 11, 2020

The services team should be introduced as late as possible in the sales cycle; ideally after contract signing, in order to eliminate the chance a post-sales consultant will show up, tell the customer “the truth,” and ruin a deal. We had a pretty formulaic sales cycle, from discovery to demo to proposal.

Underperforming Technical Team 99

Underperforming Technical Team Sales Hiring Consulting Forecasting 99

OPEXEngine

DECEMBER 23, 2020

The services team should be introduced as late as possible in the sales cycle; ideally after contract signing, in order to eliminate the chance a post-sales consultant will show up, tell the customer “the truth,” and ruin a deal. ARR < $25K), use a low-touch sales model and focus on the small and medium business market [1].

Underperforming Technical Team 52

Underperforming Technical Team Sales Hiring Consulting Forecasting 52

OPEXEngine

DECEMBER 17, 2019

This is true even though selling software on a subscription basis has been around for well over 20 years. The last two decades of SaaS evolution has generated an enormous amount of information about financial and operational metrics and their reporting. The Value of Benchmarking. As an example, let’s take gross margin.

Benchmarks 40

Benchmarks Metrics Headcount SaaS 40