Chargify

JANUARY 15, 2020

Multiple billing systems and complicated contract customers that required itemized invoices were being managed manually, within an excessive number of spreadsheets. Monthly revenue accounting lasted two weeks or more. Subscription-based adds another layer of complexity. And that was becoming a problem. Agility in pricing.

B2B 67

B2B Payment Features Software Review Scale 67

Kellblog

MARCH 11, 2020

Believing that: A customer has a fixed budget that is 100% fungible between ARR (annual revenue revenue) and services. Zero-sum delusion typically presents with the following metrics: Services being less than 10% of total company revenues. Constrain services to no more than 20% of revenue. All that costs you some margin.

Underperforming Technical Team 99

Underperforming Technical Team Sales Hiring Consulting Forecasting 99

OPEXEngine

DECEMBER 17, 2019

This is true even though selling software on a subscription basis has been around for well over 20 years. The last two decades of SaaS evolution has generated an enormous amount of information about financial and operational metrics and their reporting. The Value of Benchmarking. As an example, let’s take gross margin.

Benchmarks 40

Benchmarks Metrics Headcount SaaS 40

OPEXEngine

DECEMBER 23, 2020

Believing that: A customer has a fixed budget that is 100% fungible between ARR (annual revenue revenue) and services. Zero-sum delusion typically presents with the following metrics: Services being less than 10% of total company revenues. Constrain services to no more than 20% of revenue. Change sales’ mental math.

Underperforming Technical Team 52

Underperforming Technical Team Sales Hiring Consulting Forecasting 52