Compensation, Headcount, Leadership and Operational efficiency.

Building Resilience Through Efficient Scaling In 2023 with ICONIQ Growth General Partner, Doug Pepper, and General Partner and Head of Analytics, Christine Edmonds (Video)

SaaStr

MARCH 7, 2023

Many of them said headcount management and spend were common levers they pulled, given the immediate and significant impact they have on spend. What are companies doing today to scale efficiently? AE and SDR compensation is another tactic to align GTM with what you want. 80% of companies are slowing hiring.

Outsourcing Services

Outsourcing Services Scaling Venture Capital Forecasting

The why, when, and how of customer (re-)segmentation with ChurnZero CCO Alli Tiscornia

ChurnZero

DECEMBER 2, 2022

We also had to think about how we were doing their variable compensation to incent fairness across the team. Alli: Customer employee headcount aligned well for us with contract value and customer revenue. Many CS leaders struggle with knowing the right headcount they need to run their operations efficiently while avoiding CSM burnout.

Headcount

Headcount Underperforming Technical Team Scale Outsourced Development

SaaS Brief

Building Resilience Through Efficient Scaling In 2023 with ICONIQ Growth General Partner, Doug Pepper, and General Partner and Head of Analytics, Christine Edmonds (Video)

The why, when, and how of customer (re-)segmentation with ChurnZero CCO Alli Tiscornia

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