SaaStr

NOVEMBER 2, 2019

Hear about the early days of Glassdoor; tactical lessons on scaling—from building a business model and recruiting an all-star management team to advice on building a compelling, innovative company culture; and learn whyGlassdoor’s $1.2 Billion acquisition is just one milestone in the early innings of the company’s story.

Scale 127

Scale SaaS Payments Sales Recruiting Payment Services 127

OpenView Labs

SEPTEMBER 18, 2019

At Stripe , we build infrastructure that allows internet businesses big and small to accept payments from anywhere. The businesses we serve are either global, or on a path to it, so Stripe has to be global too. Despite what the business books might tell you, there’s no playbook for new market entry.

Payment Methods 40

Payment Methods Sales Hiring Payment Services Payments 40

SaaStr

NOVEMBER 21, 2020

How does Rob think through pricing today in a way that encourages land and expand? How does Rob think about usage vs seat-based pricing in SaaS? How should sales and marketing work together on pricing? I was working on a startup that was an early mobile payment platform. My account runs my website.

SaaS Payments 256

SaaS Payments Scale Payment Services Payment Solutions 256

SaaStr

OCTOBER 24, 2019

But invoicing happens to be connected to something really, really important, which is payments. So if you get the invoice, you get the payment and that’s a lot more interesting. Spend to get market share and be okay with the small market because you can saturate that market really, really fast. ” No.

Payments 102

Payments Payment Features SaaS Payments Underperforming Technical Team 102

Sixteen Ventures

DECEMBER 31, 2019

In 2016, I co-authored a book for Wiley called “ Customer Success: How Innovative Companies Are Reducing Churn and Growing Recurring Revenue ” ( Também está disponível em português! ) Sales Process Engagement. Metering / Billing / Payment Process. 7 Ways Customer Success drives Company Valuation.

Customer Success 136

Customer Success SaaS Payments Payment Solutions Payment Services 136

SaaStr

OCTOBER 4, 2019

How does Jeppe respond to 3 common concerns VCs have with SMBs: * The price points are so low that it takes huge volume to scale to meaningful revenue? * Serving SMBs in the way that Pleo does is an intensely competitive space, is this a winner-take-all market? How do you think about that and the pricing element with SMB?

Scale 121

Scale SaaS Payments SMB Sales Hiring 121