Remove Company Culture Remove Payment Methods Remove Startup Remove Underperforming Technical Team
article thumbnail

How to Build a $18B+ Success Story Far Away from Silicon Valley with Adyen (Video + Transcript)

SaaStr

In this session, the audience will learn about Adyen’s journey from a Dutch payments startup, to a global public company with more than 15 offices around the world working with large global companies like Facebook, Spotify, Uber and Microsoft. People pay with cash and how do you get that cash into your systems?

article thumbnail

Avoid Trapdoor Decisions: 5 Lessons Learned from Scaling Stripe (Video + Transcript)

SaaStr

Formerly a senior leader at Google, Claire Hughes Johnson is now Chief Operating Officer at Stripe, where she’s helped guide the online payments firm through rapid growth. Write down your principles (like your mission statement) and use it very early for guiding culture and decision making. I’m an execution person.

Scale 150
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

SaaStr Podcast #398 with Salsify Co-Founder & CMO Rob Gonzalez

SaaStr

When is it right for SaaS companies to turn down potential customers? How should startups decide which customer segment to focus on? * How should startups think about implementing partnerships? There was a small startup scene. I was working on a startup that was an early mobile payment platform.

article thumbnail

SaaStr Podcast #217: Stripe COO Claire Hughes Johnson on The Trapdoor Decisions to Avoid When Scaling

SaaStr

Formerly a senior leader at Google, Claire Hughes Johnson is now Chief Operating Officer at Stripe, where she’s helped guide the online payments firm through rapid growth. We work with many of the companies who are here at SaaStr, Salesforce, Slack, Twilio, Zoho, and I hope many of you in the room. Our team is in Room 111.

Scale 115
article thumbnail

How Stripe Built a Sales Organization to Successfully Sell to Developers

OpenView Labs

As software pervades every sector of the world economy, the developers building it are rapidly becoming the most important buyers of technology and infrastructure in companies of all sizes. As a company that builds economic infrastructure for the internet – Stripe’s ability to connect with developers is central to our mission.

article thumbnail

To Manage a Call Center Efficiently see what Employees Really Think

Upscope

Every call center ceo/manager should spend AT LEAST a full shift on the phone." A couple of them our team did. Selfishly enjoying the 5-10 minutes of silence when your phone didn't ring , while trying to throw your coworkers of their game until your phone rang. ??Constantly Don't let them know that.

article thumbnail

Customer Success: The Definitive Guide to Customer-centric Growth 2020

Sixteen Ventures

In 2019 I worked with amazing companies, venture capital firms, and startup accelerators around the world. I also spoke to thousands of people at workshops and events all around the United States and the world – including 5 trips to Brazil – and helped companies grow and spread the word about Customer Success-driven Growth.