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In-House vs. Outsourced Sales: A Case for NOT Hiring SDRs

Sales Hacker

The SMB Decision: In-House vs. Outsourced Sales Development. As a high-growth SMB, your number-one focus is consistent sales. For SMBs, this is a pivotal decision: Do you hire an in-house sales development team or work with an outbound partner? Let’s use the Sales Development Rep (SDR) role as an example.

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In B2B is it a good idea to outsource Customer Success?

CustomerSuccessBox

Because they’re on the front lines of your company and addressing the needs of your customers, your customer success team needs to be able to make high-level decisions and act on them quickly. Outsourced sales teams can develop a solid base of knowledge about your products and services. Company knowledge.