Remove Company Culture Remove Engineering Remove Sales Outsourcing Remove Startup
article thumbnail

In B2B is it a good idea to outsource Customer Success?

CustomerSuccessBox

Because they’re on the front lines of your company and addressing the needs of your customers, your customer success team needs to be able to make high-level decisions and act on them quickly. Outsourced sales teams can develop a solid base of knowledge about your products and services. Reasons you should outsource.

article thumbnail

In-House vs. Outsourced Sales: A Case for NOT Hiring SDRs

Sales Hacker

Early in my career, I saw firsthand how a $20M funded company went from startup to NASDAQ IPO to being delisted in the span of three years due to frivolous spending (but that’s a story for another day). My cost-conscious lens (plus our proven outbound sales program) has served my company, Leadium, well. Software costs.