Remove Communication Remove Customer Support Remove Software Improvement
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Four beliefs shaping our vision for customer support

Intercom, Inc.

So while these technologies may have helped businesses scale, it sent relationships that customers had with businesses back to the dark ages. The challenges of customer support today. In the support world, we still have a long way to go to rebuild these customer relationships.

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SaaS Customer Onboarding: A Simple (But Detailed) Guide

Baremetrics

But beyond that, a good onboarding process will: Keep customers engaged: We’ll get into some examples later on. But if you’re able to continuously teach your customers new things about your product, it’ll give them a reason to log back in and continue using your software. You need to tell your customers about it.

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9 Best Onboarding Platforms for SaaS Companies

User Pilot

Specializing in guided customer onboarding experiences, WalkMe streamlines user interactions across applications with interactive guides and checklists, though its analytics features are somewhat limited. WalkMe Pricing WalkMe offers two pricing plans: WalkMe for employees and WalkMe for customers. Book the demo to find out more!