OpenView Labs

NOVEMBER 18, 2019

Conventional wisdom says best practice is to deliver value up front before you ever ask for any value—payment—from the user. Those strategies make sense for a lot of companies, but there are outlier cases that make use of other models. Principle 3: Build a Strong Company Culture. For Pendo, we take a hybrid approach.

Payment Solutions 41

Payment Solutions Sales Hiring Payment Methods Payments 41

OPEXEngine

OCTOBER 6, 2020

“At this point, scenario planning has become a habit—it’s part of our company’s DNA,” says Mary Jefts, CFO of Salsify. Effective contingency planning comes down to four key components: Cadence, Constraints, Culture, and Communication. Would customers stretch out payment terms? Creating the Right Culture.

Sales Recruiting 40

Sales Recruiting Sales Hiring Payment Services Forecasting 40

SaaStr

OCTOBER 4, 2019

How does Jeppe respond to 3 common concerns VCs have with SMBs: * The price points are so low that it takes huge volume to scale to meaningful revenue? * What tool stack do they have to ensure seamless communication between remote and non-remote? Jeppe Rindom: Yeah, I think pricing has been an iterative process for us.

Scale 119

Scale SaaS Payments SMB Sales Hiring 119

SaaStr

MARCH 17, 2020

.” Maybe they send out a message on Slack, maybe they send you a text message and they say, “Hey, do we have anyone who in Talkdesk could probably be say like of a certain size, with certain number of integrations, maybe in this regional vicinity or in this country?” What am I going to get?

Scale 142

Scale Payment Services Sales Hiring Payment Methods 142

SaaStr

MARCH 3, 2020

So if you need to wait longer, if you need to prepare your board for a longer process, don’t just check the box because the board told you to. Don’t just check the box because the retained search firm wants to get the second half of their payment. Can you recruit the team to that company? What was the other question?

Sales Hiring 154

Sales Hiring Sales Recruiting CTO Hire Scale 154

SaaStr

OCTOBER 21, 2019

The company raised a monster $60M Series A from Accel and Atomico with only one prior investor being Y Combinator. The company raised a monster $60 million series A from Accel and Atomico in 2017 with only one prior investor, being Y Combinator. They eventually sold the company to mobile interactive group, or MIG. .

Scale 100

Scale Payment Methods SaaS Payments Payment Services 100

SaaStr

JULY 26, 2019

To date, Eric has raised over $12m for Zylo from some of the best in the business, including Byron @ Bessemer, Salesforce, GGV, Semil @ Haystack, and the team at High Alpha. Prior to founding Zylo, Eric was the VP of Sales @ Sprout Social leading the revenue operations for over 11,000 customers. Then, you can always fall back to one.

Sales Hiring 139

Sales Hiring Scale SaaS Payments Payment Services 139

SmartKarrot

SEPTEMBER 26, 2023

The document also helps new staff members understand your firm’s policies, culture, procedures, and expectations, thereby allowing them to effectively and quickly integrate into your organization. This playbook also improves transparency when communicating the company’s policies, procedures, and expectations to your workers.

Payment Services 10

Payment Services Payment Solutions Payments Systems Review 10

SmartKarrot

MARCH 8, 2022

An exceptional thought leader and a brilliant coach to thousands of executives, Allison Pickens, is a leading expert on recurring revenue growth. An alumna of Yale and Stanford, Allison has contributed to the Customer Success industry as the COO of Gainsight, a prominent customer success company, and a 1B USD unicorn. Allison Pickens.

VP of Engineering 21

VP of Engineering Customer Success Scale SaaS Payments 21