FastSpring

APRIL 26, 2022

Last week, I canceled an annual SaaS subscription (I had three weeks left until renewal). Interestingly, even though I paid for a year-long subscription, the company didn’t let me keep the last three weeks of access to its premium features. This action will immediately downgrade your subscription. Part I: SaaS Churn Benchmarks.

Benchmarks 139

Benchmarks Churn Payments SaaS Payments 139

ProfitWell

SEPTEMBER 30, 2019

Your top subscription news. our good pal Hiten Shah, a master in the startup community—who shaped FYI, Crazy Egg , and Kissmetrics into the successes they've become, not to mention an advisor to 120 additional startup endeavors. Doctor's orders: a subscription to prescription. I find subscription fashion fascinating.

Startup 40

Startup Technical Cofounder Sales Recruiting Healthcare 40

Chargify

APRIL 23, 2019

It came up because people regularly refer to Chargify as a startup, but our company has been around since 2009. You may also hear this stage referred to as discovery , vision/mission , or problem/solution fit. Establishing relationships with advisors and/or mentors. How long is a startup a startup? Are we still a startup?

Scale 74

Scale SaaS Payments Scaling Payment Services 74

SaaStr

AUGUST 6, 2020

To date, Chen has raised over $146M with Tipalti from the likes of Oren Zeev, Dan Rose, Mike Chalfen and then Greenspring, Truebridge and 01 Advisors to name a few. How does Chen advise founders to think about annual dollar churn? * So, the one key metric that makes life so great for us, we have less than 1% annual dollar churn.

Sales Hiring 230

Sales Hiring Payment Services Payment Solutions SaaS Payments 230