Remove Churn Remove Education Remove Payment Solutions Remove Sales Recruiting
article thumbnail

11 Key SaaS Roles and Responsibilities in 2023

User Pilot

TL;DR SaaS, or “Software as a Service,” is a business model that delivers centrally hosted software to subscribers over the internet. Account Managers: They serve as the lead point of contact for all customer account management matters. Average salary: $46,035/yr. Average salary: $105,761/yr.

article thumbnail

8 User Onboarding Case Studies to Learn From to Improve Your Onboarding Process

User Pilot

Osano reduced delinquent churn with progressive billing popups. Stripo offers a pre-sign up interactive demo that brings prospects to their ‘Aha’ moment before they even create an account. Kommunicate drives sales-less product adoption through product experiments and tracking adoption rates with Userpilot.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

SaaS in Africa: 10 Things We Learned From Scaling to 1M Users (Video + Transcript)

SaaStr

Giraffe is a mobile job matching platform that helps medium skilled workers get access to opportunities and helps businesses to recruit staff faster, and easier, and more affordably than any other way. Our first MVP was actually an SMS based app where job seekers would send six SMSes in order to register on our platform.

Scale 160
article thumbnail

SaaStr Podcasts for the Week with Chargebee and Glassdoor — November 1, 2019

SaaStr

Billion story from its launch in 2008 to its 2018 acquisition by Recruit Holdings. Hear about the early days of Glassdoor; tactical lessons on scaling—from building a business model and recruiting an all-star management team to advice on building a compelling, innovative company culture; and learn whyGlassdoor’s $1.2

Scale 124
article thumbnail

Oct 18 – Customer Success Jobs

SmartKarrot

Role: VP Customer Success Location: Irvine, CA, US (Hybrid) Organization: IntelligenceBank As a VP of Customer Success, you will achieve business targets for upsell, product usage and engagement, retention ARR and churn prevention for the North American region. set by your manager. Collecting referrals from businesses when possible.

article thumbnail

Guest post: Using Facebook retargeting to increase conversion and feature adoption

Hull

Different post-payment feature adoption strategies you can use on Facebook. But you can’t do it with top of the funnel marketing or sales anymore. This method also works on expansion, retention, churn and user/feature adoption. Transactional emails (sending triggered emails and educating their customers on the way).

article thumbnail

Vertical SaaS vs Horizontal SaaS: 8 Differences and Similarities

Stax

Software as a Service (SaaS) has made business software more accessible by offering cloud-based, on-demand access to a range of solutions, from project management and collaboration to sales and marketing. Some solutions, like Slack or Microsoft, are useful for any kind of business. What is Vertical SaaS?