Business Cost optimization & reporting Leadership Technical Review 
SmartKarrot
DECEMBER 16, 2021
But surprisingly, most businesses have had a (very) late-start to actioning CX strategies. Over 80% of business leaders agree that CX offers a competitive edge — this remains unchanged across 2015 to 2020. 2020 will see businesses face several roadblocks to BAU operations. It reduces your cost-to-serve. Yet, only 26.2%
SaaStr
AUGUST 8, 2023
Instead, due to a decade-long exodus from Wall Street, the strategic CFO has burst onto the tech scene. I think what we’re seeing in all of our portfolio companies and tech at large is that finance is increasingly seen as strategic, and they now have a seat at the table when it comes to making major decisions at the company.”
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