Remove Business Model Remove Technical Support Remove Venture Capital
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Why We Created a Slack Community for SaaS and Software Professionals

FastSpring

More established professionals and businesses (less students and early-stage startups). Less focus on venture capital or funding rounds. A truly supportive group, with no tolerance for disrespectful or unprofessional behavior. That includes: A global focus. Professional moderation.

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“Land, Expand, Explode: How to Win the Long-Game in SaaS” Egnyte Chief Customer Officer and Co-Founder Rajesh Ram (Video + Transcript)

SaaStr

The SaaS business model has risen to popularity for many reasons – it’s fast-paced, creates residual revenue streams, and well, the multiples are strong. However, while many are flocking to reap the benefits of the SaaS model, truly understanding how it works sustaining success over time is not as easy as some make it look.

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8 BIG RYG Speakers to Follow on Twitter

ChurnZero

He works with a team of nearly 700 people who together have created the customer success category that’s taking over the SaaS business model worldwide. Her expertise spans Account Management, Professional Services, Technical Support and Success Operations.

Scale 69
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5 Ways Small Businesses Can Setup An Online Store On A Tight Budget

Backlinkfy

Thinking of starting a small business but worried about finances? We live a totally different world today, gone are the years where you'll need to have Angel or venture capital funding for you to start a business. Starting out you'll also want to make sure you are hiring the right people to scale your business.

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The Unspoken Hard Bits of Bootstrapping

Outseta

The compatibility of your idea and life circumstances with bootstrapping The debate over the merits of bootstrapping versus going the venture capital route when building your company rages on—I for one am guilty of fanning these flames. The question is not do you prefer bootstrapping or venture capital.

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Customer Success: The Definitive Guide to Customer-centric Growth 2020

Sixteen Ventures

In 2019 I worked with amazing companies, venture capital firms, and startup accelerators around the world. Functional Support. Technical Support. Technical Support. Customer Success is not just about retaining customers. Customer Acquisition. Sales Process Engagement. Customer and User Onboarding.