Stax

FEBRUARY 28, 2024

Here’s an interesting stat: 70% of businesses consider subscription and membership models indispensable for future commercial growth and expansion. However, only 10% of them currently employ these models. Software-as-a-service (SaaS) businesses need to constantly evolve their offerings to stay fresh and relevant.

Payments 88

Payments SaaS Payments Payment Services Merchant Services 88

Full Session

DECEMBER 4, 2022

For this reason, companies must conduct a customer churn analysis and keep a finger on their churn rate – a statistic that shows the percentage of customers who stopped making purchases from a company. It’s a crucial indicator of how well your business is performing. Let’s start by defining the customer churn analysis.

Churn 52

Churn Payment Services Payments SaaS Payments 52

Baremetrics

SEPTEMBER 5, 2021

After MQLs attain a specific lead score (a score assigned to leads for having multiple attributes) or lead behavior, the marketing team will tag them sales-ready. Subscription businesses rely on Baremetrics to segment customer attributes Get deep insights into MRR, churn, LTV and more to grow your business.

Payment Solutions 95

Payment Solutions SaaS Payments Payment Services Payment Methods 95

SmartKarrot

JULY 31, 2020

For any business that has recurring revenue as a part of their business model, maintaining customer relationships is important. Reduces Churn. Subscription renewals comes first, followed by many upselling and cross-selling opportunities. Attracts More Business. Understanding Customer Success.

Customer Success 10

Customer Success Customer Support Sales Funnel Acquisition 10

Baremetrics

OCTOBER 7, 2021

While not every piece is needed to understand the performance of your company, you’ll need to track more than one sales KPI to figure out how to best generate recurring revenue. In this article, we are going to go through 10 of the best sales KPIs available for SaaS companies that bring in revenue through a subscription model.

Payments 98

Payments Sales SaaS Payments Underperforming Technical Team 98

User Pilot

AUGUST 31, 2023

New customers bring in subscription fees, licensing charges, or usage-based payments, which are the lifeblood of SaaS businesses. For example, in e-commerce, sales can happen at the first visit. Don’t forget about customer retention Acquisition shouldn’t be used to compensate for loss generated by churn.

Acquisition 110

Acquisition SaaS Payments Payment Methods Metrics 110

User Pilot

OCTOBER 30, 2023

TL;DR Funnel analysis is the process of understanding the steps users take on your product to reach a particular goal, be it sign-up or onboarding. It is particularly helpful in identifying friction and drop-off points, enabling you to minimize churn and boost conversion rates.

Payments 52

Payments SaaS Payments Payment Solutions Payment Services 52