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Top 25 SaaStr Podcast Episodes from 2020

SaaStr

We were fortunate enough to interview CEOs who were in the trenches navigating the COVID-19 pandemic, investors who were advising companies on how best to move forward, and operators who saw explosive growth given the shift to working from home. . Customer advocacy is one of the most powerful marketing tools any brand can have.

Scale 234
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75% of your potential customers are leaving

ProfitWell

Today, we have the world’s largest list of branded podcasts and video shows , a fresh drop for Webflow users, and more sports entering the subscription space. Your top subscription news. The World's Biggest List of Branded Podcasts and Video Shows. A Webflow x PayPal update. Amid my Twitter scroll this a.m.,

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CX author Dan Gingiss on turning customers into your own salesforce

Intercom, Inc.

In 2017, he wrote Winning at Social Customer Care: How Top Brands Create Engaging Experiences on Social Media about how companies interact successfully with customers on social media, and now he’s back with his new book, The Experience Maker, How to Create Remarkable Experiences That Your Customers Can’t Wait to Share. We’re awesome.

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Ecommerce Terms You Need To Know To Manage Your Digital Business

FastSpring

A security mechanism that determines if a payment account has sufficient funds to complete a given transaction. A brand-approved or -designated reseller who can sell digital products directly to consumers on behalf of the brand. Payment processor. A leading, worldwide payment processing company. FastSpring.

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Reflecting on the Intercom journey – Karen Peacock and Des Traynor in conversation

Intercom, Inc.

We’ve decided to do something a little bit different this week, and today’s episode won’t be an interview where I interview Des or vice versa, it’s just going to be a conversation between the two of us. “I see Intercom becoming a consumer brand. It’s to make business personal.”

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SaaStr Podcasts for the Week with Pipe and MessageBird — March 13, 2020

SaaStr

315: Harry Hurst is the Co-Founder & Co-CEO @ Pipe, the startup that gives you control of your cash flow by giving you access to the full annual value of your monthly subscriptions, upfront. How does Harry think about the importance of brand for enterprise startups today? Do you have to invest in it from Day 1? Harry Stebbings.