SaaStr

FEBRUARY 25, 2020

Software as a Service is currently taxable in about one-third of US states, and that number is only growing as outdated state sales tax laws slowly catch up with the way we’re doing business today. . Consistently bad experiences could breed deeper-seated issues for brand trust and customer loyalty. . Mark earned his B.A.

Merchant Services 169

Merchant Services Scale Technical Review Sales Hiring 169

SaaStock

FEBRUARY 14, 2019

His first career steps were at Seer Technologies and Monitor Company in the 1990s. He dropped out of Stanford Graduate School of Business and then co-founded LeaseExchange, an online marketplace for equipment leasing. Today he is the man behind Predictable Revenue, the “Outbound Success Company.”

Technical Review 207

Technical Review Scale Entrepreneurship Sales Hiring 207

SaaStr

NOVEMBER 21, 2020

398: Rob Gonzalez is the Co-Founder & CMO @ Salsify, empowering brand manufacturers to deliver the product experiences consumers demand at every point in their buying journey. And there’s a lot of benefit to running a software as a service, in general. Harry Stebbings: We are back. If you’re CRM, boom, Salesforce.

SaaS Payments 256

SaaS Payments Scale Payment Services Payment Solutions 256

SaaStr

MAY 15, 2020

Why does Bridget believe the best starting point for customer success is “company culture and value”? How does company culture impact the quality of customer success? Maybe, is it better to take it turn by turn, and how does company culture play into the level and quality of customer success? .

Sales Hiring 192

Sales Hiring Scale Technical Review Outsourcing Services 192

SmartKarrot

DECEMBER 18, 2020

As more and more companies are realizing the need to become customer-centric, their investment in customer service – both financial and conceptual – is rising rapidly. The need to become efficient in all the customer service processes are becoming more relevant than ever. 4 Increased spending on technology.

Marketplace as a Service 10

Marketplace as a Service Trends Customer Lifetime Value Headcount 10

SmartKarrot

DECEMBER 18, 2020

As more and more companies are realizing the need to become customer-centric, their investment in customer service – both financial and conceptual – is rising rapidly. The need to become efficient in all the customer service processes are becoming more relevant than ever. 4 Increased spending on technology.

Marketplace as a Service 10

Marketplace as a Service Trends Customer Lifetime Value Headcount 10

SaaStr

JANUARY 28, 2020

There’s none of the brands that you’ve seen get to an IPO or continue on to a Fortune 500 company that is not making some significant investments there. The goal is to keep the company successful for that. Maria : I think for many of our organizations, we’re automation, we are technology. Any thoughts?

Sales Hiring 202

Sales Hiring Scale Underperforming Technical Team Sales Recruiting 202