User Pilot

APRIL 21, 2024

Wondering how to build a conversion path for your SaaS product or e-commerce site? TL;DR A conversion path is a step-by-step process that guides prospects. A good conversion path makes the process frictionless. How to create an effective conversion path Ready to build a successful conversion path for your SaaS product?

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SaaS Payments Payment Services Payment Methods Payment Solutions 83

User Pilot

FEBRUARY 25, 2024

From marketing funnel analysis to review funnel analysis, this article shows you the most important funnels for SaaS. TL;DR Funnel analysis helps map out all the steps website visitors and in-app users take to achieve conversion goals , like signing up for your tool or completing the onboarding process. Onboarding process funnel.

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SaaS Payments Payment Services Payment Methods Payment Solutions 92

Subscription Flow

MARCH 28, 2024

The rapidly changing digital economy has led to a growing demand from SaaS businesses based in the US for more straightforward ways to handle international transactions. How It Can Become the Backbone of Your Online Transactions Section 1: Why you may need a merchant of record for SaaS companies?

Merchant Services 52

Merchant Services Payment Services SaaS Payments Payment Solutions 52

SaaStr

DECEMBER 3, 2023

So over the past decade-and-a-half we’ve come up with a lot of yardsticks, metrics and rules for SaaS companies. E.g.,: CAC of < 12 months is Good-to-Great Paying sales reps 25%-30% of what they close is Good A burn ratio of 1 or less is Good These metrics do sort of work, if you have some capital to spend (i.e.,

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SaaS Payments Metrics Payments SMB 211

SaaStr

SEPTEMBER 30, 2019

Payments can be facilitated on a mobile device in a variety of ways. This is a huge advantage for SaaS companies looking to diversify recurring revenue streams in a way that also delights customers. In this article, we’ll give you a clear and concise look at how SaaS providers can do just that, so data breaches can be avoided.

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Mobile Payments SaaS Payments Payment Solutions Payments 137

SaaStr

JULY 11, 2023

How do you win with a high-velocity sales strategy in a fast-moving, competitive market? In a special session of Workshop Wednesday, Gorgias Founder & CEO Romain Lapeyre and Gorgias VP of Sales & Partnerships Aasif Osmany share their learnings, advice, and hacks for optimizing your sales process. Mid-Market?

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Sales Hiring SMB Sales Recruiting Payment Methods 170

How To Buy Saas

MARCH 21, 2024

With over 50 billion SaaS service users in the US (including repeat customers) there’s little doubt about the health of the SaaS industry. But what exactly are these services, and should your startup business be using them? What Is SaaS? Here are major development services to consider.

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SaaS Payments Payment Services Payment Solutions Payment Methods 40

Subscription Flow

FEBRUARY 12, 2024

This is the blog to read if you are a business owner trying to manage your transactions more effectively. In today’s blog, to help you streamline your financial processes, we will be going over Square integration with QuickBooks which can easily integrate to help you simplify accounting duties and streamline business operations.

Payment Services 52

Payment Services Payments Payment Features Merchant Services 52

Subscription Flow

APRIL 1, 2024

A merchant of record for digital products is the legal body permitted to handle client payments for digital goods and services as companies negotiate the intricacies of online commerce. Read more: Optimizing Cross-border Trade: Merchant of Record for SaaS Companies What are the digital products you may need a merchant of record for?

Merchant Services 90

Merchant Services Payment Services SaaS Payments Payment Methods 90

SaaStr

AUGUST 3, 2022

Few SaaS leaders have gone through more post-pandemic change than Shopify and Zoom. SaaS growth slowed to 10% year-over-year, down from a peak overall growth of almost 100% (!) Gross Margins declining toward 50% as payments, merchant services and more outpace the growth of SaaS subcriptions. More on that here.

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Payment Methods Merchant Services SaaS Payments Payment Solutions 231

Subscription Flow

JANUARY 30, 2024

SaaS renewal management’s primary goal is to increase customer retention and in turn, recurring revenue growth. To encourage your customers to renew their subscriptions at the end of their term, a number of procedures and tactics are involved in devising your B2B SaaS renewal strategy.

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SaaS Payments B2B Strategy Payment Services 59

Subscription Flow

APRIL 23, 2024

In this blog, we will be looking at Paddle vs Chargebee vs SubscriptionFlow to bring you up to speed on their latest features in 2024, so you can pick the software that serves as the best fit for your subscription-based business. Doing this ensures the data-driven reduction of churn. All of this can be done with Paddle in a matter of clicks.

Payment Solutions 81

Payment Solutions Payments Payment Services SaaS Payments 81

SaaStr

SEPTEMBER 19, 2023

Many of the fundamental business models that were once engraved in the SaaS playbook are now changing thanks to a tougher macro environment and a maturing market. PST, Stephanie Opdam, Partner at Notion Capital, shares four business model changes that will allow SaaS companies to build resilience and staying power over time.

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Business Model SaaS Payments Payments Headcount 255

Subscription Flow

NOVEMBER 28, 2023

A major issue that arises, especially in the B2B SaaS business model, is how to break into the upmarket market as startups develop into scaleups that are primarily focused on increasing their market capitalization. In their early stages, SaaS software startups typically target the early adopters in the tech or mid-market segments.

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SaaS Payments Payments Business Model Payment Services 59

SaaStock

JANUARY 25, 2019

The Latin American SaaS landscape is hustling and bustling, having seen more IPOs in the last 6 months than the previous 20 years combined. We will gather 300 leading SaaS founders, executives and investors for three days packed with opportunities and rich exchange of knowledge to push the whole ecosystem forward. Founded : 2013.

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SaaS Payments Payment Solutions Payment Methods Payments 257

SaaStr

DECEMBER 1, 2022

Engage teams by enabling them to interact with the project in the way they prefer. Paddle offers SaaS companies a completely different approach to their payments infrastructure. Paddle offers SaaS companies a completely different approach to their payments infrastructure. Tropic is procurement paradise.

Merchant Services 244

Merchant Services Payment Solutions SaaS Payments Payments 244

SaaStr

NOVEMBER 1, 2023

How is SMB SaaS doing today? Transaction Fees Growing Far Faster (38%) Than Software / SaaS License (21%). Both Bill and Shopifty have morphed over the years from almost pure SaaS companies to payments platforms built on top of a SaaS core. But Bill did it the hard way, and built the payment platforms itself.

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Payment Services Payments SaaS Payments Payment Solutions 296

SaaStr

MARCH 27, 2023

Capchase Co-Founder & CEO Miquel Fernandez and 01 Advisors VP Kristen Clifford use data to show us what differentiates the best SaaS companies from the rest. The top SaaS companies are growing really fast, roughly at twice the rate of their peers. Very few or no services at all. Services generally have a lower gross margin.

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SaaS Payments Technical Review Software Review Venture Capital 214

SaaStr

JANUARY 6, 2021

Finding the perfect VP of Sales position can be daunting, especially in the middle of a global pandemic. Candidates need to find opportunities that not only fit their sales experience and stretch goals, but also companies that are coming out of the pandemic with momentum. Who is looking to hire a VP of Sales in January / Q1?

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Sales Hiring Scale Payment Solutions Payments 327

SaaStr

JANUARY 30, 2023

20X year 1⃣ 12X year 2⃣ 5X year 3⃣ #deelspeed @deel [link] — Shuooo (@shuoshuooshuooo) January 23, 2023 When we look at SaaS companies’ success stories, everything looks great on their growth maps. Shuo Wang is the CRO and co-founder of Deel, one of the fastest-growing SaaS companies. Trust the process.

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Sales Hiring Payment Services SaaS Payments Scale 237

SaaStr

NOVEMBER 21, 2022

Understanding your ICP is a foundational and organization-wide decision because it impacts your downstream sales and marketing efforts. . Build your sales, marketing, customer success, and product development efforts around the needs of your ideal client.”. Brex then scaled its payments business quickly.

Payments 194

Payments Payment Methods Embedded Payments Scale 194

Infinicept

NOVEMBER 18, 2021

By Ali Mast, Senior Vice President of Sales, Infinicept The idea of generating more revenue is important for everyone in a SaaS organization, but if you’re one of the company’s revenue leaders – someone with a title like chief revenue officer or chief sales officer – it’s personal.

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SaaS Payments Payment Services Payment Facilitation Payments 64

User Pilot

MARCH 23, 2023

What are the reasons for customer churn in SaaS? As a SaaS company, your ultimate goal is to retain customers and keep them happy with your product. Reducing churn is critical for SaaS because it cuts back customer acquisition costs and increases customer retention. Why is preventing churn critical for SaaS?

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SaaS Payments Churn Underperforming Technical Team Payment Methods 91

SaaStr

SEPTEMBER 13, 2023

Founder and General Partner of Craft Ventures, David Sacks, shares his perspective on what to expect from SaaS in 2024. Can you raise a Series A if you’re not “AI SaaS?” Can You Raise A Series A If You’re Not AI SaaS? So, can you raise a Series A if you’re not “AI SaaS?” Is everything going to be focused on AI?

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SaaS Payments Payment Solutions AI SaaS 224

SaaStr

JUNE 17, 2022

The reality is though, in SaaS, especially if you are primarily sales-driven, that’s often gonna be tough. So if you’re building a model for your SaaS start-up, or thinking about cash-flow positive as a goal, let me offer a few learnings about how we got there faster: Land A Few Whales. Big Customers) in SaaS.

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SaaS Payments Sales Hiring SaaS Payment Services 276

Subscription Flow

JANUARY 26, 2024

When evaluating the growth and valuation of SaaS businesses, Monthly Recurring Revenue (MRR) is arguably the most commonly used SaaS metric out of all of them. Keeping all that in mind, in this blog we will be underscoring the importance of SaaS MRR growth. How to increase SaaS MRR growth using SubscriptionFlow?

SaaS Payments 52

SaaS Payments Payments SaaS Payment Features 52

SaaStr

AUGUST 24, 2022

Toast isn’t accelerating the way some SaaS leaders are, but still, 59% growth at $800m in ARR is something a few years back we would never have thought possible. #2. Driving up sales rep efficiency is key to driving up margins. SMB sales (most of Toast) is very tough to do without a highly efficient and effective sales force.

SaaS Payments 296

SaaS Payments Scale SMB Payment Solutions 296

Blulogix

APRIL 2, 2024

This ten-part blog series aims to demystify these complexities, offering actionable insights and strategies to help businesses streamline their subscription management and billing processes. A unified catalog ensures consistency across the organization, simplifies the sales and billing process, and enhances transparency for customers.

Payment Features 52

Payment Features Payment Services Subscription SaaS Payments 52

User Pilot

OCTOBER 31, 2023

TL;DR A free trial is a sales strategy that allows prospective customers to use your product for a limited time. Types of free trial models in SaaS: opt-in and opt-out free trials, freemium , free trial after a demo, and free trial with gamified extensions. What’s a free trial in SaaS? Book a demo to learn more.

SaaS Payments 79

SaaS Payments Payment Methods Strategy Payment Solutions 79

Chargify

SEPTEMBER 22, 2020

The technology industry is transitioning away from traditional business models and toward flexible, consumption-based billing , especially in the software as a service (SaaS) industry. Customers, meanwhile, can scale their service usage up or down based on their business needs and limit spending to their actual usage.

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SaaS Payments Payment Services Payment Solutions Payment Methods 57

Subscription Flow

NOVEMBER 23, 2023

In the fast-paced business environment of today, it is imperative to comprehend the significance of SaaS renewal management. You run the risk of losing out on important opportunities if your contracts are set to automatically renew and you do not have a strong SaaS renewal management system. But there is still hope for you.

SaaS Payments 59

SaaS Payments Payment Features Payments Strategy 59

SaaStr

SEPTEMBER 26, 2019

So, despite SaaS multiple and the public markets being at near record highs, we’ve seen things start to … wobble a bit overall in tech: The WeWork IPO simply failed , and the Peloton and Direct Smile IPOs were broken. One of the greatest SaaS companies of all times, but still, it turned out to be mortal. Slack is mortal.

SaaS Payments 278

SaaS Payments Sales Hiring Scale SMB 278

Baremetrics

DECEMBER 28, 2020

If you’re running a subscription or SaaS business, you know that at the end of the day your chief metric is monthly recurring revenue (MRR). According to our data, SaaS and subscriptions businesses lose around 9% of their MRR due to failed payments on average. Introducing: a successful dunning process. Think about that.

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SaaS Payments Payment Services Payment Solutions Payments 105

Incredo

NOVEMBER 21, 2019

Precisely – about SaaS affiliate programs… SaaS partner programs entice both software providers and affiliate partners for various reasons: 1) SaaS products are usually low-cost. Software to track analytics, transfer payments, manage inventory, create videos and for many other things.

SaaS Payments 139

SaaS Payments Payment Methods Merchant Services Sales Recruiting 139

SaaStr

APRIL 19, 2023

So one large category of software spend is on Point of Sale systems. And their mix of software, payments and hardware revenue drives up the total deal size — but puts a lot of pressure on margins. Payments are the largest segment (like Toast and Shopify as well), but at least low-margin hardware is a small percent of revenue.

Payment Solutions 246

Payment Solutions Point of Sale Payments SaaS Payments 246

FastSpring

NOVEMBER 3, 2021

This process is normally straightforward, but in this case, we ran into a delay. Even though it wasn’t our fault, the delay meant this company might not be able to process existing subscriptions for several days — a poor way to start a relationship with a new software-as-a-service company. The same can be said about B2B sales.

Merchant Services 141

Merchant Services B2B Payment Solutions SaaS Payments 141

Baremetrics

SEPTEMBER 2, 2021

Most SaaS businesses adopt a subscription-based model supported by a recurring payment system. Setting up a recurring payment system can be complicated and requires the right tools to measure, manage, and review payments regularly. Cons for Businesses Using Recurring Billing Does SaaS Have to Be Recurring?

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Payment Services Merchant Services Payment Features Payments 89