Remove Benchmarks Remove Finance Remove Payments Remove Underperforming Technical Team
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SaaS Churn: Myths, Benchmarks, and Strategies to Retain More Revenue

FastSpring

In part one, we cover benchmarks and common churn formulas. In part two, we’ll cover five churn-prevention strategies that have been successful in other SaaS businesses. Part I: SaaS Churn Benchmarks Part II: 5 Proven Strategies for Reducing SaaS Churn Part III: Churn Definitions and Additional Resources. Table of Contents.

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9 Must-Have Integrations to Level Up Customer Success Software

ChurnZero

And by virtue of that, it’s essential that Customer Success software – like a Customer Success team – plays well with the others it works alongside if the customer is to truly come first. What are the benefits of integrating with Customer Success software? What are the benefits of integrating with Customer Success software?

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The Startup Funding & Financing Guide

Baremetrics

There are more funding and financing options for startups today than there ever have been before. There’s also been an explosion in debate and transparency about navigating startup funding and financing. Let’s explore the funding and financing options for your startup. Funding Your Startup. How To Evaluate Funding Options.

Finance 111
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When should you hire a CFO?

SaaSHolic

TLDR: Probably when your company hits $5M+ in Annual Recurring Revenue (ARR). Let’s dive into it: Pre-Revenue → You In the earliest days, successful founders need to be extremely efficient: drive as much productivity as possible with the few resources they have until they “hit something.” Keep it simple.

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3 Steps to perform a pricing audit and maximize profitability

ProfitWell

Building a strong pricing strategy starts with hiring a professional team to conduct a pricing audit. A pricing audit assesses your subscription business’ pricing process to ensure consistency across similar accounts, maximize profitability, and benchmark against other companies. Monetization. Next is monetization.

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The Rules You Can Break, The Ones You Can’t With Tradeshift (Video + Transcript)

SaaStr

Jos White of Notion and Christian Lanng of Tradeshift team up to show you how to work within, and sometimes around, rules in the workplace. Nobody ever build a social network for business on this scale. Because there is not benchmarks. So if you get the invoice, you get the payment and that’s a lot more interesting.

Payments 102
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Product Analytics: A Beginner’s Guide To Measuring Product Usage + Product Analytics Tools

User Pilot

Your KPIs are driven by your business goals. You need to make sure they are SMART, quantitative and benchmarked. 51% of people will never return to a company that they’ve had a bad experience with. Not only that, it’s essential in businesses of all sizes. If it generates revenue, then revenue should definitely be a KPI!