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11 Key SaaS Roles and Responsibilities in 2023

User Pilot

TL;DR SaaS, or “Software as a Service,” is a business model that delivers centrally hosted software to subscribers over the internet. Before hiring, assess your current needs and hire as your company grows. Account Managers: They serve as the lead point of contact for all customer account management matters.

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SaaStr Podcast #385 with Balsa Founder & CEO Paul Rosania

SaaStr

How does Paul think about driving really effective change management? When engaging with bottoms up sales models, where does Paul identify the tipping points of going from bottoms up to top down? * Is there hiring decisions? Paul Rosania: So let’s imagine I went to you as a CTO. Is it product decisions?

CTO Coach 173
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SaaStr Podcasts for the Week with Justin Bedecarre, Jen Nguyen, Jason Lemkin, and Aaron Levie

SaaStr

One of the things that you and I talk about a lot is hiring for skill and impact over proximity, right? I need like sales, procurement, collaboration. Jason Lemkin: Box Shield has a rule-based hire, I can pick rules. Now obviously, everything that you’re doing has been virtualized or digitize. Aaron Levie: Exactly.