Intercom, Inc.

JANUARY 5, 2022

In today’s data-driven SaaS scene, these can affect hundreds of millions of users and cause damage in the billions of dollars, and as compliance frameworks become requirements to do business, businesses are turning to third-party services that can help expedite and facilitate the process. SOC 2 compliance: A Beginner’s Guide.

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Scale Software Review compliance Technical Review 211

Intercom, Inc.

DECEMBER 21, 2021

Farhan Virji , Vice President of Customer Happiness at Later. Will Larson , CTO of Calm. Des Traynor , Co-founder and CTO of Intercom. Later’s Farhan Virji on adapting B2C support strategies for B2B teams. On the surface, B2B customer support issues might look quite different from those of B2C.

VP of Engineering 118

VP of Engineering Scale Technical Review Outsourcing Services 118

SaaStr

SEPTEMBER 24, 2021

Christine Spang, Co-Founder and CTO @ Nylas. Billi Jo Wright, Chief Risk & Compliance Officer @ Payrix. Dave Walters, CTO @ Hired. Christa Diaz, Senior Director, Customer Success @ Hired. Jenn Knight, Co-Founder, CTO @ AgentSync. Maya Colato VP of Customer Experience @ Mapistry.

VP of Engineering 270

VP of Engineering Technical Cofounder CTO Coach CTO Hire 270

Upscope

JANUARY 5, 2020

It’s the underpinning of your go-to-market strategy and impacts everything from marketing to sales, to customer success and the product itself. If you position around "time saved" you lose money Jason Cohen has built and sold several companies and is the Founder and CTO of WP Engine. Summary of how to 8X your price.

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Strategy Marketing Sales Hiring Engineering 128