User Pilot
APRIL 30, 2024
Cloud computing offers three main service models: SaaS for ready-to-use software, PaaS for application development frameworks, and IaaS for scalable virtualized computing resources. Mailchimp, ActiveCampaign, Brevo, and Omnisend are all email service providers that allow you to send email campaigns, automation, and detailed reports.
SaaStr
APRIL 24, 2021
ARR now really means revenue with 100%+ Net Revenue Retention. 50% revenue from software (recurring), 50% from payments (not-recurring). . And half from fees on transactions it processes: Is this all really ARR? Let’s take a look at 3 great examples: Example #1: Bill.com. 220m in ARR, $13B market cap.
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Casey Accidental
DECEMBER 11, 2023
Acquisition, retention, and monetization potential of your first product is another reason B2B tends to expand earlier. Their retention strategies were also different. This is usually a strong retention loop. Pinterest significantly evolved how its core product worked, changing both the acquisition and retention loops over time.
Intercom, Inc.
DECEMBER 31, 2019
Apple survived the death of Steve Jobs in October 2011 under the thoughtful stewardship of Tim Cook, and continued to essentially be the iPhone company, while branching into wearables and services. The ultimate failure of Siri to dominate the AI personal assistant game might come to be seen as its biggest miss of the decade. Rise of mobile.
Frontegg
MAY 27, 2021
Product-Led Growth (PLG) is a consumer-centric scaling, conversion, and retention philosophy that uses the product itself as the primary growth driver. Embrace self-service: Your development teams are embracing the self-service philosophy – your teams can focus on product adoption and self-service enablement.
Intercom, Inc.
OCTOBER 12, 2021
While every layer of the Conversational Support Funnel has different benefits, the human support layer is particularly important when it comes to engagement and retention. You’ve probably had at least one awful support experience where automation has been used to disastrous effect. Here’s why. Engage and retain your customers.
ProfitWell
NOVEMBER 5, 2019
Yes, they might kick the can down the road a little longer, but they only delay the inevitable while giving customers an awful experience in the meantime. The key feature separating subscription businesses from their more standard counterparts is the recurring nature of payments. Of course, you know better.
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