Remove AWS Remove Leadership Remove Sales Recruiting Remove User Experience
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Run Less Software

Intercom, Inc.

I’m referring to the full spectrum of business execution, from product management to design to engineering to marketing to sales to support and all the other functions needed to scale a business. We are the soldiers companies are trying to recruit to help them win the battle for talent. The second army are your main competitors.

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Beyond $1B ARR: Lessons from Zendesk on Why the Cloud is Unstoppable (Video + Transcript)

SaaStr

Mikkel : Well again, the public cloud, AWS, was the dominant leader. We are seeing platform shifts from how they traditionally run their infrastructure and services and business to seeing them run that stuff on AWS. Ophelia : When you started out you spoke a lot about the differentiator being that Zendesk is focused on user experience.

Cloud 189
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SaaStr Podcasts for the Week with Chris O’Neill and Jason Lemkin

SaaStr

I’ve held a bunch of technology leadership roles in startups, in rocket ships and turnarounds, including about 10 years at Google, and just over three years leading efforts at Evernote. So over the course of those 20 or so odd years in technology leadership roles. Thank you, Jason and the SaaStr community, for including me.

Scale 189