[Q&A] Customer Success Operations: Why You Need It & How to Set It Up for Maximum Revenue Impact
ChurnZero
SEPTEMBER 30, 2021
For example, I think of AWS. I interviewed someone yesterday for a role for a client and she’s using a Customer Success platform. Do a workshop with your team for a few hours. It is an opportunity for you to engage with the client in a way that they want to engage with your product, and that’s more self-service.
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