CloudGeometry

MARCH 22, 2022

Part 3: Measurement One of the great breakthroughs of SaaS as a business strategy is in how it puts users and subscribers front and center of software development and keeps them there. The success of a SaaS platform depends on creating a positive feedback loop between business metrics and operational metrics.

DevOps as a Service 130

DevOps as a Service Software Delivery Well Architected Framework AWS 130

Sales Hacker

MARCH 29, 2021

As a result, more products are being discovered and sold through online marketplaces, like the Salesforce AppExchange and the AWS Marketplace. Ensuring partnerships, sales, product, engineering, and customer success teams have the information they need when they need it. Best-in-Breed Partner Software.

Payments 100

Payments SaaS Payments Payment Solutions Payment Services 100

SaaStr

JUNE 3, 2020

The SaaS Trust Crisis is making it harder to market and sell software and services than ever before. And today, I’m very excited to be the co-founder and CEO of G2 where we’re building the world’s leading marketplace for SaaS software. The situation is getting worse. FULL TRANSCRIPT BELOW.

Software Review 191

Software Review Scale Technical Review SaaS 191

SaaStr

JANUARY 28, 2020

Anthony : I’ll add more too and this sounds like a sponsored answer, but customer success becomes even more important as we sort of think about where growth is coming from. Obviously, marketing and investments are expensive and we know the cost to keep a customer is obviously a lot less. I mean, literally. We were wrong.

Sales Hiring 211

Sales Hiring Scale Underperforming Technical Team Sales Recruiting 211

SaaStr

SEPTEMBER 12, 2019

Congratulations you’ve built a product that’s proven itself in the marketplace! So how can you leverage that product’s success to obtain the valuation and funding you need to scale? Your sales team becomes more efficient, your customer success team becomes efficient, your customers like you more. It is incredible.

Investment 101

Investment Underperforming Technical Team Sales Hiring Software Review 101

SaaStr

MAY 15, 2020

333: Bridget Gleason is the Head of Sales and Customer Success @ Tidelift, the company providing managed open source, backed by maintainers. In Today’s Episode We Discuss: * How Bridget made her way into the world of SaaS and Sales and came to be Head of both Sales and Customer Success at Tidelift. *

Sales Hiring 205

Sales Hiring Scale Technical Review Outsourcing Services 205

SaaStr

APRIL 30, 2022

It wasn’t the case 20 or even 10 years ago, where the business models of the internet were more focused on eCommerce, marketplaces, or even advertising. So the first question is what made SaaS so successful. Low touch you’re gonna talk a lot about what we call customer success teams. I mean, this is quite new.

SaaS Payments 244

SaaS Payments Metrics Payment Methods Scale 244