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Monetization: What SaaS platform builders need to know to prepare for growth, Part 2

CloudGeometry

This has consequences both for the cost of onboarding a customer, as well as the cost of maintaining the customer during the discovery period. When thinking about billing events, the challenge is to construct a set of value events that provides your customers a choice of price points.

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ISVs vs SaaS: What’s the Difference?

Stax

Some well-known examples are Adobe, a design and creator platform, Autodesk, a leading construction management system; and Meditech, a healthcare information systems solution. Microsoft Azure, Amazon Web Services (AWS), or Salesforce AppExchange). ISV software products are tailored to meet the specific needs of industries and users.

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To Manage a Call Center Efficiently see what Employees Really Think

Upscope

Working as a apple tech was awful but for the rude customers I would put on hold while I went outside to chat with co workers or grab something from the vending machine. I don't have a thick skin, which probably made it about 15 times worse, but I still can't think about it without having awful flashbacks. Why not an onboarding flow?

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Understanding Multi-tenancy, the Keystone of SaaS

CloudGeometry

The AWS Well-Architected Framework is one such approach that helps adopt architectural best practices (whether or not you run on AWS) and adapt continuously. Isolation vs. Authentication & Authorization Isolation is a fundamental choice in a SaaS architecture because security and reliability are not a single construct.

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170+ Women in Sales Share Their Career-Defining Aha Moment

Sales Hacker

Bring your feelings, gut instinct, experience, and constructive emotion into the boardroom and sit at the table. If you do something constructive with your doubt, and use it to advance yourself, it can be an asset. Heck, stand at the head of it. Never believe that doubting yourself is a bad thing. Doubt is a part of life.

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SaaStr Podcasts for the Week with Airtable and Shopify Plus — October 25, 2019

SaaStr

The value for a video company is production related, and the value for a construction company for Airtable is specific to that construction use case. So what we think a lot about internally is how do we create the necessary scaffolding to onboard different kinds of users when their use cases are all completely different.