Intercom, Inc.

JULY 24, 2018

I joined intercom remotely two years ago as the first person in Sydney, and since then we have scaled the APAC team (lovingly referred to as the APAC Alliance) to almost 20 people across 4 countries. To enable that, we built out a distributed team around the world with a handful of teammates sprinkled across APAC working remotely.

Sales Hiring 149

Sales Hiring Company Culture Scale Customer Support 149

SaaStr

JANUARY 28, 2020

And I remember being at that Dreamforce in 2009, which was awful. Hey, I want you to go talk to somebody else and refer somebody into that job because you’ve networked so much. ” I’m like, that sounds awful. And every vendor was just staring at each other like the world’s dead. I mean, literally.

Sales Hiring 209

Sales Hiring Scale Underperforming Technical Team Sales Recruiting 209

SaaStr

MARCH 31, 2024

” “I hated Katie at that company meeting, it was awful.” ” That all goes to our entire company on the Wiki, so you can download that file, you can read it yourself, you can look through it, you can actually raise on our company Wiki a disagreement about it. ” “Our benefits are terrible.”

Part-Time CTO 273

Part-Time CTO CTO Hire CTO Coach CTO 273

SaaStr

OCTOBER 25, 2019

How does Liat think about aligning both the personal ambitions of the person with the wider objectives of the company? Why does Liat reject the notion of “hands off leadership?”. Companies often worry about whether to go horizontal or vertical, how does Liat personally think about this choice? Is there ever a right way to do it?

Sales Hiring 115

Sales Hiring Sales Recruiting Scale Underperforming Technical Team 115