SaaStr

MAY 15, 2020

Why does Bridget believe the best starting point for customer success is “company culture and value”? How does company culture impact the quality of customer success? Maybe, is it better to take it turn by turn, and how does company culture play into the level and quality of customer success? .

Sales Hiring 192

Sales Hiring Scale Technical Review Outsourcing Services 192

SaaStr

JANUARY 28, 2020

There’s none of the brands that you’ve seen get to an IPO or continue on to a Fortune 500 company that is not making some significant investments there. The goal is to keep the company successful for that. Maria : I think for many of our organizations, we’re automation, we are technology. Any thoughts?

Sales Hiring 202

Sales Hiring Scale Underperforming Technical Team Sales Recruiting 202

SaaStr

AUGUST 22, 2020

And at TEAMWERC, our mission is to deliver workplace as a service, helping companies navigate the company’s changing working environments. We’re a full-stack technology-powered brokerage helping usher in the hybrid workplace and the office of the future. Justin Bedecarre: Totally. It’s not prescriptive, right?

Sales Recruiting 146

Sales Recruiting Cloud CTO Hire Scale 146

Upscope

JUNE 9, 2021

Working as a apple tech was awful but for the rude customers I would put on hold while I went outside to chat with co workers or grab something from the vending machine. I don't have a thick skin, which probably made it about 15 times worse, but I still can't think about it without having awful flashbacks. What can we learn from this?

Payment Methods 52

Payment Methods Management Underperforming Technical Team Sales Hiring 52

SaaStr

OCTOBER 25, 2019

How does it impact messaging and brand? How does that fundamental versatility affect how you think about messaging and brand? So I think our brand messaging is very human centric and needs to continue to be all about our users. Now you’re serving massive global customers today, the top brands. Product roadmap?

Sales Hiring 109

Sales Hiring Sales Recruiting Scale Underperforming Technical Team 109

SmartKarrot

JUNE 30, 2022

For people, goods, processes, and technology to offer a compelling and cohesive customer success approach, the company’s operational model needs to be realigned in the Age of the Customer. In your automated email interactions with customers, explain what they need to know and how it affects their relationship with your brand.

Acquisition 10

Acquisition Customer Success Technical Review Underperforming Technical Team 10