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Forrester Research Publishes Best Practices Report on SaaS Operations

BetterCloud

Last week Forrester Research published its market research report titled “Best Practices For Software-As-A-Service Operations.” Power Up SaaS Operations With A Team, Tools, Automation, And Services. Only AI and automation can help deal with the scale of new demands and the increasing threat landscape.

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12 Best Software for Customer Feedback to Gather Actionable Insights

User Pilot

Qualaroo helps you collect customer feedback and measure customer satisfaction with AI-powered sentiment analysis. Customer feedback software is the platform or tool that lets you collect and analyze insights on customer sentiment and feedback about your product and service. What is customer feedback software? Typeform Workspace.