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[Q&A] Customer Success Operations: Why You Need It & How to Set It Up for Maximum Revenue Impact

ChurnZero

Whenever the VP of Sales came to a meeting about numbers and data and metrics, whatever reporting, he never showed up without his sales operations. His sales operations knew all the numbers and was able to rattle them off. I was constantly expected to do all my own data analysis and had to show up just as prepared.

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The Best Sales Managers Don’t Chase Revenue: 6 Steps to Get Goal-Setting Right

Sales Hacker

Activities that correlate with productivity include those on lead generation, qualification, and sales velocity. In many advanced organizations, dedicated teams for sales enablement or sales operations help coordinate or directly own these issues. Meanwhile, close rates and average deal size directly impact revenues.

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The Best Sales Managers Don’t Chase Revenue: 6 Steps to Get Goal-Setting Right

Sales Hacker

Activities that correlate with productivity include those on lead generation, qualification, and sales velocity. In many advanced organizations, dedicated teams for sales enablement or sales operations help coordinate or directly own these issues. Meanwhile, close rates and average deal size directly impact revenues.