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The decade software ate the world

Intercom, Inc.

The ultimate failure of Siri to dominate the AI personal assistant game might come to be seen as its biggest miss of the decade. The wave of SaaS companies that built themselves on the likes of AWS and Azure have reinforced the pre-eminence of cloud computing.

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Conversation Intelligence Vs Conversational Intelligence: The Difference Is Much Greater Than You Think!

SmartKarrot

“85% of employers say they directly benefit from AI in the workplace” – MIT Sloan Management Review The difference between conversation and conversational intelligence and how they can improve the customer experience. One of the platform’s most interesting features is its Prediction Builder tool. Read more now.

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Navigating Apttus’ Return to Salesforce: A Quick Guide for Future Customers

Navint

Apttus built their applications on the Microsoft Azure platform with the goal of opening new markets, specifically with Microsoft Dynamics CRM. However, their focus over the past few years has been on building a multi-platform approach (Salesforce, Microsoft, and IBM) and in eCommerce, AI, and behavioral apps.

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12 Cybersecurity Companies In Hyper-Growth to Add to Your CRM

Sales Hacker

Companies receiving large investments in early stages are typically going into hyper-growth mode and focusing on taking their business to the next level, including growing their employee base, hiring new leadership, buying new software and tools, and expanding into new markets. Transmit Security. Number of Employees: 251–500. Orca Security.

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SaaStr Podcasts for the Week with Byron Deeter, Elliott Robinson, Henry Schuck, and Jason Lemkin

SaaStr

Azure has been gaining on them rapidly and is growing a double that rate. What we’ve built is this core AI machine learning engine that takes literally millions and millions of unique sources so that we can deliver 95% accuracy to our clients. Leadership can really turn around really any area of the company.”