Sales Hacker

JANUARY 2, 2024

Two stages of AI advancements and which is more valuable. The role that data sets have in AI progressions. Highlights: (6:55) How AI solutions are still only scratching the surface in terms of driving deep, strategic value for customers. (10:00) How to continuously solicit team feedback to level up as a leader.

AI 87

AI Scale Leadership Scaling 87

Tom Tunguz

NOVEMBER 19, 2023

Microsoft has rights to the OpenAI models, has diversified its algorithm providers beyond OpenAI & counts among its staff several of the most critical people in AI. Microsoft has secured its leadership position. Microsoft owns the biggest commercial AI business in the world - about $1.5b in run-rate.

Artificial Intelligence 200

Artificial Intelligence AI Government Leadership 200

Andreessen Horowitz

MAY 27, 2022

This is an edited excerpt from Trustworthy AI: A Business Guide for Navigating Trust and Ethics in AI by Beena Ammanath (Wiley, March 2022). Ammanath is executive director of the Global Deloitte AI Institute and leads Trustworthy & Ethical Technology at Deloitte.

AI 84

AI Artificial Intelligence Leadership Technology 84

Andreessen Horowitz

MAY 27, 2022

This is an edited excerpt from Trustworthy AI: A Business Guide for Navigating Trust and Ethics in AI by Beena Ammanath (Wiley, March 2022). Ammanath is executive director of the Global Deloitte AI Institute and leads Trustworthy & Ethical Technology at Deloitte.

AI 86

AI Artificial Intelligence Leadership Technology 86

Buffer Resources

JULY 31, 2023

If you’ve ever checked your work with Grammarly or recorded a meeting with Otter, you’ve used AI. However, more people are paying attention to the AI tools that make up their kits and how they use them. Thanks to the speedy advances in AI technology (ChatGPT anyone?), creating content’s easier than ever.

AI 77

AI Technical Review ChatGPT Artificial Intelligence 77

SaaStr

MARCH 22, 2024

She was able to get into a leadership position immediately and coach people who were hungry for it in a slightly safer space than more tenured folks. Shifting from an operator and loving operations and data to a sales and revenue leadership role felt like a big jump. Automation and AI could solve for that.

Scale 239

Scale Underperforming Technical Team SMB Finance 239

SaaStr

NOVEMBER 12, 2023

Toplyne – AI for PLG insights. With a career focused on the intersection of storytelling, media, technology, and advertising, Sarah also previously held leadership roles at Ooyala, Discovery, and Viacom. What’s your top “undiscovered gem” — an app you love but others may not have heard of? Early days but promising so far.

Advertising 225

Advertising Leadership AI Technology 225

SaaStr

OCTOBER 22, 2023

In 2017, he was named by LinkedIn as one of the top 5 CMOs in the world to follow for thought-leadership in the digital marketing domain. Donnelley Financial Solutions (NYSE:DFIN) and BlueShift, an AI platform for customer engagement. He is a Strategic Advisor to the CEO of Freshworks. He is on the Board of Directors for R.R.

AI Search 255

AI Search Consulting Leadership AI 255

Stax

FEBRUARY 20, 2024

Early in his career, he worked at Microsoft, advancing in technical and leadership roles over 17 years. Most recently, Sundt worked at IBM helping financial service customers build roadmaps for adopting Large Language Models (LLMs) and generative AI through his Design Thinking workshops.

CTO 88

CTO Stax Payments Merchant Services 88

Sales Hacker

JULY 26, 2023

And AI (particularly ChatGPT) has supercharged my productivity and learning — and helped me get back some of my oh-so-precious time. Intimidated by AI? I’ll walk you through how AI can make your job as an AE way easier — including specific ChatGPT prompts you can put to use in minutes. Don’t worry.

ChatGPT 74

ChatGPT AI Search Scale AI 74

SaaStr

JULY 31, 2020

The technology is based on leveraging AI (Artificial Intelligence) models and algorithms. For us, that means including a clear understanding of the challenges and obstacles facing AEs, SDRs, CSMs and Revenue leadership. Chorus’s AI has reveled some interesting insights from the data.

Scale 351

Scale Artificial Intelligence Payments Payment Services 351

User Pilot

FEBRUARY 13, 2024

Gartner's webinar focuses on the crucial role of generative AI in evolving AI service offerings, aimed at the PM team for understanding GenAI's impact. PM280 Group’s webinar emphasizes the importance of a strong team culture in enhancing product management leadership and team success.

Sales Hiring 105

Sales Hiring Generative AI AI Leadership 105

Sales Hacker

JULY 26, 2023

And AI (particularly ChatGPT) has supercharged my productivity and learning — and helped me get back some of my oh-so-precious time. Intimidated by AI? I’ll walk you through how AI can make your job as an AE way easier — including specific ChatGPT prompts you can put to use in minutes. Don’t worry.

ChatGPT 52

ChatGPT Scale AI Search AI 52

Andreessen Horowitz

MARCH 1, 2024

Since joining H&R Block five years ago, Khan has been focused on helping the company grow not only its leadership in the field of assisted tax prep, but also its small business and financial products segments. In today’s environment, that can only mean one thing: investing in AI. How is H&R Block using generative AI?

Generative AI 85

Generative AI AI Leadership Innovation 85

Sales Hacker

OCTOBER 13, 2023

For example, organizations are looking at AI for transformation. With the rapidly evolving AI space, Ryan Longfield , Chief Innovation Officer at Gong , noted that organizational agility is what will enable companies to flourish. AI is being integrated across the go-to-market spectrum.

Scale 98

Scale Sales Hiring AI Generative AI 98

Totango

JANUARY 22, 2024

Additionally, our CAB members are buzzing about AI. Half of them predict that the excitement and potential for AI usage within CS teams and application in CS software will continue to build. Human expertise, along with AI technology, transforms CS into a significant growth engine for their companies.

Customer Success 94

Customer Success Generative AI AI Scale 94

SaaStr

MARCH 20, 2024

For instance, Founders Fund doesn’t really invest in AI, health tech, or edtech, even if you’re growing 5x. Jason hopes that in 3-4 years, with AI and efficiency, there will be a whole legion of SDRs that are paid for performance and make more money. Each VC has a different “flavor.” Ideally, they won’t churn six months out.

Sales Hiring 255

Sales Hiring Sales Recruiting Scale Headcount 255

SaaStr

SEPTEMBER 20, 2023

SVB collapsed, market multiples are down, yet the IPO window is re-opening, and we have a platform shift to AI that’s exciting everybody. As you think about leveraging AI and optimizing R&D efficiency, it’s worthwhile to know how the best companies are doing it. The final strategy is being AI native from the get-go.

Cloud 245

Cloud Payments Software Review Payment Solutions 245

Intercom, Inc.

APRIL 26, 2022

She was Google’s Chief People Officer and a member of Google’s executive leadership team for 4.5 years before retiring last year. I’m excited to join Intercom’s board of directors and work directly with Karen and the executive team.” ” Eileen Naughton.

Healthcare 118

Healthcare Leadership AI Cloud 118

SaaStr

OCTOBER 3, 2023

” — Troy Legwiniski, AI & Innovation Executive “I talked with a Foresters Financial co exec a number of years who relayed a story of talking with a candidate that asked about how the tree cutting business was going.” ” — Peter Armaly, VP of CS at ESG “Agreed.

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Interviewing Sales Hiring Sales Recruiting Consulting 227

Sales Hacker

NOVEMBER 10, 2023

For example: Supporting Thought Leadership: Identifying Opportunities: Actively monitor industry trends for opportunities for customers to showcase their expertise. This could include speaking opportunities, article or blog post contributions, or other thought leadership platforms.

VP of Engineering 93

VP of Engineering Scale Outsourced Development AI 93

Andreessen Horowitz

OCTOBER 18, 2023

A new suite of modern, accessible tools have made it easier than ever for creators to ideate, produce, and share their work with the world: from using AI-powered platforms to jumpstart an idea to software that manages payroll and insurance for production.

Leadership 81

Leadership AI Technology Branding 81

Sales Hacker

NOVEMBER 25, 2019

How AI & ML are impacting the future of sales. AI will not be replacing SDRs/BDRs [29:13]. How sales reps can leverage AI on the phone [30:48]. Frontline managers are underappreciated, and again, probably critical to any organization, and so finding really strong leadership on that front, again, comes back to hiring.

AI Search 72

AI Search AI Sales Hiring Scale 72

Andreessen Horowitz

OCTOBER 10, 2023

05:02 – The fundamentals and framework of growth 07:02 – Assessing growth potential and product lead growth 09:33 – Distribution 11:15 – Your moat and growth 14:00 – Integrating AI for product lead growth 16:23 – Trust as a moat 17:23 – B2C growth – discovery and breaking through 18:51 – Can you get ahead of the incumbents?

B2C 71

B2C AI Leadership Marketing 71

User Pilot

AUGUST 30, 2023

Product management and leadership From the struggle to balance innovation and market fit to maintaining a customer-centric approach to product development and navigating talks with business partners, product leaders face many challenges. Product management and leadership speakers. Join us to learn from top experts and companies.

Scale 105

Scale AI Growth Hacking Innovation 105

Andreessen Horowitz

OCTOBER 16, 2023

Meanwhile, FI senior leaders and board members are intrigued by new products like Microsoft 365 Copilot and how generative AI can automate their internal workflows (and improve their bottom lines). Advancements in AI are inspiring senior leaders to drive change across their organizations.

Scale 101

Scale Software Sales Generative AI 101

SaaStr

FEBRUARY 21, 2024

There are usually 10-12 segments, so it’s a great alignment exercise with leadership. The biggest trend hitting this industry is the impact of AI and how it relates to risk. With AI and security products, you have transparency and connected systems continuously monitoring them.

AWS 207

AWS Scale Sales Hiring Marketing 207

SaaStr

JULY 22, 2022

When it comes to brand awareness, Koehler states that the marketing team must have the trust of leadership and not expect an immediate payoff. Box: Conversational AI technology. However, Varni explains that as time goes on, expectations evolve for brands, so planning ahead for deeper brand involvement and storytelling should start now.

B2C 225

B2C Scale Marketing Technical Review 225

ChurnZero

JANUARY 25, 2024

Related resource: Setting the rules of engagement for customer success and sales teams Skillset 2: Technical proficiency The potential of AI and automation to transform CS workflows, personalize journeys, and deliver seamless experiences makes expertise in scheduling tools, CRM systems, and AI tools increasingly valuable.

Customer Success 52

Customer Success Sales Recruiting Sales Hiring Scale 52

Andreessen Horowitz

OCTOBER 13, 2023

If you want to hear what these speakers and others had to say about the seismic shift that is generative AI and what it means for enterprise startups, you can do that here. Here, Todd explains his own personal growth and early changes in his leadership style to be more effective both with the board and with his employees. “I

Enterprise 92

Enterprise Travel Generative AI Sales Hiring 92

Intercom, Inc.

OCTOBER 22, 2020

Nate agrees, believing that a great customer experience requires taking a holistic, strategic approach that encompasses a wide range of factors – from strategy and leadership to the voice of the customer, experience engineering, and employee experience. Strategy and leadership. Voice of the customer.

Leadership 218

Leadership AI Scaling Engineering 218

ChurnZero

JANUARY 4, 2024

“2024 will continue to see the chief customer officer move into the leadership phase,” predicts ChurnZero CEO and co-founder You Mon Tsang. The market is asking for more domain experience, stronger technical acumen with the use of AI in everyday work, and coming back into the office. This all begins in 2024.”

Customer Success 52

Customer Success Trends Sales Hiring Artificial Intelligence 52

Totango

MAY 17, 2023

With an eye on helping customers achieve their outcomes, CS is also well-positioned to bring the rest of the go-to-market leadership team together to deliver maximum customer value at every touchpoint and interaction. Generative AI can give our teams a boost in productivity by reducing time spent on day-to-day, repeatable tasks.

Generative AI 106

Generative AI Marketing AI Sales 106

OpenView Labs

JULY 26, 2019

According to their research, leadership teams that quickly assess internal organizational risks are nearly twice as likely to achieve transformational success. Taking too long to address necessary senior leadership changes in order to establish a strong team that will effectively support and enable their initiatives.

AI 40

AI Artificial Intelligence Leadership Scale 40

SaaStr

MARCH 26, 2024

In it, we cover the SaaS community’s most pressing questions about Artificial Intelligence (AI), pricing, efficiency, and funding. On Wednesday, March 27th, SaaStr is hosting AI Day, you can sign up for free at this link. The biggest thing on many of our minds is what the future of AI will be in B2B. It’s disruptive.

AI 236

AI Pricing Artificial Intelligence Scale 236

Andreessen Horowitz

AUGUST 22, 2023

In the first episode of the Cultural Leadership Fund’s Zone of Genius series, we sit down with leaders in music, Doug E. almost never happened 1:00:58: The best ways for artists to build their brands for longevity 1:03:25: AI as a tool and creative copilot Fresh, Dre Lyon, Nicole Wyskoarko, and Piff Marti.

AI 52

AI Leadership Branding Technology 52

Intercom, Inc.

MAY 20, 2019

The other path, the one I’ll focus on in this post, continues along the journey of individual contributor : to mastery of the craft of design, to leadership without the need to manage, to above all else shipping great work. Another dimension on which behaviors can be assessed is whether you are demonstrating leadership in your role.

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Development Leadership AI Search Communication 223