How Your Sales Team Can Use PLG to Acquire and Expand New Customers Faster with Uday Chakravarth, Former Head of PLG at Atlassian
SaaStr
MAY 30, 2024
From a PLG perspective, if you make it easy for users to start using your product, any interaction with a rep or customer service person is a bad user experience. AI can create churn drivers, and that data can be useful for customer success or for sales teams to have proactive conversations with customers.
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