[Q&A] Customer Success Operations: Why You Need It & How to Set It Up for Maximum Revenue Impact
ChurnZero
SEPTEMBER 30, 2021
For example, I think of AWS. If you’re in firefighting mode, and you’re serving your customers with just sentiment, it’s probably time to get a technology to enable your CSMs. I interviewed someone yesterday for a role for a client and she’s using a Customer Success platform. You can do the math.
52 
Let's personalize your content