[Q&A] Customer Success Operations: Why You Need It & How to Set It Up for Maximum Revenue Impact
ChurnZero
SEPTEMBER 30, 2021
For example, I think of AWS. I would search for those and join them. Someone recently invited me to an enablement squad on Slack, which I’m finding quite interesting. Q: Do you see CSM training falling within Customer Success Operations, similar to Sales enablement? There are CS Ops Slack channels.
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