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We Tested The 10 Best Customer Engagement Software: Here’s What We Found

User Pilot

Intercom Intercom is an AI-powered customer service tool that equips teams to engage customers through omnichannel support and activity-driven automation. Features and functionality Intercom offers an AI-powered chatbot called Fin AI, omnichannel and multilingual support, as well as features for in-app guidance. per resolution.

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Top LLMs in 2025: Best Large Language Models for AI, SaaS & Development

How To Buy Saas

In 2025, foundation models or generative AIs like GPT-4, Claude, Gemini, and open-source LLaMA are reshaping AI research, software development, and SaaS products. Below we survey the cutting-edge LLMs of 2025 both commercial and open-source highlighting their key features, performance benchmarks, and use cases in AI workflows.

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24 Predictions for SaaS in 2024

Chart Mogul

Before 2023, the term “generative AI” was met with blank faces. But over the past 12 months, Open AI’s ChatGPT has gone mainstream, Twitter has become X, Silicon Valley Bank collapsed, as did FTX, and WeWork… How many of these did you see coming? The first generation of SaaS companies were about digitizing industries.

SaaS 52
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The Top 10 SaaStr Learnings from Mary Meeker’s Latest Report on AI

SaaStr

The latest one is all AI with a big enterprise / B2B slant and is very good but dense. AI User Adoption Is Literally Unprecedented We know this, but still, the numbers do sort of blow your mind: ChatGPT: 0 to 800MM weekly users in 17 months (vs. Every B2B and SaaS company now competes in a global, AI-enabled market from Day 1.

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GTM 146: The Future of Search, AI, and Digital Presence with Mike Walrath, CEO of Yext

Sales Hacker

How Yext evolved from managing listings to powering AI-ready data pipelines. Actionable steps SaaS companies can take to optimize for AI agents and search diversification. 14:30 The new battleground: how AI engines like ChatGPT shape discoverability. 22:00 Why structured data is the foundation of AI-first marketing.

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DeepSeek vs Claude vs Mistral: Top GPT Competitors in 2025

How To Buy Saas

Once-dominant ChatGPT (GPT-4) sparked a global AI race, and by 2025 there are powerful new alternatives. Companies now weigh dozens of LLMs each with its own strengths when choosing AI to enhance products and automate workflows. Tech giants (Googles Gemini, Metas LLaMA) and startups worldwide are launching generative AI models.

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10 Top SaaS Trends to Watch in 2025: The Future of Cloud Software

How To Buy Saas

From AI-driven applications to automation that slashes tedious tasks, SaaS solutions are becoming smarter and more efficient by the day. Well, AI and machine learning (ML) are making it a reality. In 2025, AI is supercharging SaaS applications, making them more intuitive, predictive, and flat-out smarter. Lets break it down. (A)