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11 Key SaaS Roles and Responsibilities in 2023

User Pilot

Customer Onboarding Specialist: Responsible for helping new customers get up and running with the company’s products. Time to Market for New Products : Also known as velocity, this metric measures the CTO’s effectiveness and speed in rolling new products /features. Come up with product and new feature ideas.

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What's the ROI of your mom?

ProfitWell

Your top subscription news. We also have a piece on how to scale your marketing team without wreaking havoc on your CAC, as well as a talk from last year's Recur Boston on how the Akamai team takes a product from concept to launch , with Ari Wells, linked accordingly. And that’s a wrap for your December 6 subscription news.

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A Canoo for two

ProfitWell

Your top subscription news. The Athletic , a subscription-based digital sports media company, has officially raised $50 million in a Series D funding round led by Bedrock Capital, now apparently valued at $500 million after this new raise. Subscription content—alive and thriving. Do you like me? There ya have it.

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The Perimeter Has Vanished. Here’s a 90-Day Plan to Help You Adapt

BetterCloud

Like a kingdom ruled by an absolute monarchy, our great IT leader, the CTO, could deploy rules that would govern the perimeter of our castle. As much as we would all love unlimited budgets to embrace the perfect security model, we all recognize there is a practical evolution to our own versions of perfection. It was easy once.

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Proof's Dave Rogenmoser on the the relationship between RevOps and Hops

ProfitWell

Sit down with Chargify CTO Michael Klett and I, as we unravel the mysteries of RevOps. Recently, the Stone Brewing Company filed a lawsuit against Keystone Light claiming their new branding—the word “stone” prominently on the front of their packaging—was confusing customers. Random number generator. Transparency goes a long way.

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PODCAST 123: How to Go From a Transactional Model to a Subscription Model with Brandon Meyers

Sales Hacker

He even managed to help pivot the company from a programmatic transactional revenue model to a subscription model over the course of, not just the last three months during COVID, but over the course of the last few years. We’ve got two sponsors, including a new one called Sapper Consulting. So it’s a great show.

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The subscription sales guide: how to sell subscriptions (B2B/B2C)

ProfitWell

The subscription economy has shifted the power balance in favor of the customer. Subscriptions are built on ongoing relationships with customers, so companies selling subscriptions need to understand how to monetize this relationship on a recurring basis. That’s what makes subscription sales so difficult.

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