SmartKarrot

JUNE 30, 2022

Customer success is one aspect of corporate SaaS mergers and acquisitions that is sometimes overlooked. During mergers and acquisitions, even the slightest operational change can significantly influence both the staff and the clients. Reasons that make customer success essential during mergers and acquisitions. contact-form-7].

Acquisition 10

Acquisition Customer Success Technical Review Underperforming Technical Team 10

SaaStr

JULY 20, 2021

It’s a brutal, awful slog in the start. I would say, it’s always good to call out just how awful it is to be a founder, to be an entrepreneur, because that is a unique perspective that you bring to the board room that no one else shares. That sounds like an awful idea,” and then you have to work for it.

Underperforming Technical Team 245

Underperforming Technical Team Sales Hiring AWS Business Model 245

SaaStr

JUNE 25, 2019

Now, I have some background with luck because in between some long stints with other companies, seven years at Eventbrite and 15 years at Ticketmaster before, I spent five years of my life playing poker for a living and learned an awful lot about luck and positive outcomes as well. First off, in 2013 we made our first acquisition.

Engineering 142

Engineering Part-Time VPE Sales Hiring Scale 142

SaaStr

OCTOBER 25, 2019

You see the rise of chief digital officers, chief customer officers, CMOs, and that’s where the CEOs are spending more of their time because this is a customer acquisition problem more than it is a customer management problem. Loren Padelford: Yeah. That’s the marketing budget, that’s the merchandising budget.

Sales Hiring 112

Sales Hiring Sales Recruiting Scale Underperforming Technical Team 112