article thumbnail

What is a good Net Retention Rate in SaaS?

CustomerSuccessBox

Bonus Read: 2022 will all be about these Customer Success KPIs. An identity management cloud solution that verifies the employee and manages their access to any application and is compatible with on-premise software as well. When you have a product, growing it is a forever investment. They spend more on R&D.

article thumbnail

10 Inspiring Advocacy Marketing Examples from Top Companies

SmartKarrot

Okta, an identity management company, crafted a unique way of advocacy marketing back in 2016. The ROI (return on investment) for the brand was undoubtedly remarkably high. Okta Ozone” by Okta. For their annual company event, Okta focused on customers by creating a program called Okta Ozone. Final Thoughts.