ChurnZero

JANUARY 4, 2019

the stuff that Customer Success teams are really meant to do). One customer success trend I’m seeing is the need to develop more repeatable customer education programs. The biggest trend I see emerging in Europe, which started at the end of 2018 is Customer Success Plans becoming a staple asset of Customer Success teams.

Customer Success 49

Customer Success SaaS Payments Payment Services Payment Solutions 49

Point Nine Land

DECEMBER 12, 2018

UIpath, the wildly successful robotic process automation solution out of Romania, is on a similar trajectory. What makes things tricky is, first, the uncertainty of how your CACs will develop at increasing scale and of how your churn rate will develop over time. eight years. for each $1 of net new ARR, which is quite healthy).

Sales Recruiting 61

Sales Recruiting SaaS Payments Sales Hiring Scale 61

BetterCloud

AUGUST 16, 2018

This was originally presented at the Google Washington DC HQ Tech Talk on August 7th, 2018. Kevin is recognized as a Google Developers Expert and G Suite Top Contributor. . And while there is a focus on G Suite security, I’m happy to answer questions about how to secure any system using these tips. Date of breach: 1 Jun 2018.

Payment Methods 40

Payment Methods Payment Services Payment Solutions Technical Review 40

SaaStr

APRIL 30, 2022

Check out this 2018 Europa session with Guillaume Princen, Head of France and Southern Europe @ Stripe, where he talks about the metrics you need to be focused on in your startup. Average Revenue per Customer. The second constituent there is the developer. Why do developers love SaaS products? MRR, obviously. Transcript.

SaaS Payments 239

SaaS Payments Metrics Payment Methods Scale 239

Outseta

OCTOBER 15, 2018

Venture capital is not inherently bad or the manifestation of greed and commitments to impossible-to-deliver growth. raised) in July 2018 Just a few short months after Wistia’s announcement another household name in tech circles, Buffer, announced that they were also buying out their investors. They were doing $4.6M of the $3.5M

CTO Hire 65

CTO Hire CTO Coach SaaS New CTO 65

FastSpring

JANUARY 31, 2023

To help you choose between Stripe vs. Paddle vs. FastSpring, this guide compares: What areas of the payment lifecycle each one provides a solution for (e.g., payment processing, gathering and remitting taxes, and subscription management) and what additional software you’ll need to add to your tech stack.

Payment Services 111

Payment Services Payment Methods Merchant Services Payment Features 111

Baremetrics

MARCH 23, 2020

Typically it’s referring to users or revenue lost and is usually represented with either a percentage or dollar amount. Or if you said you had $2,000 in monthly revenue churn, that means you lost $2,000 in monthly recurring revenue from either customer cancellations or downgrades. So, when should you start worrying?

Churn 145

Churn Payment Methods Payment Solutions SaaS Payments 145

SaaStr

AUGUST 12, 2022

Have revenue, but early, so like 50K ARR after two months of charging for a product. People were so excited about SaaS when public companies were trading at 30 to 50 X revenue that they would want to take that meeting. Now, revenue’s coming in looking good. Last year offered checks of between five and 10, early.

Scale 202

Scale SaaS Payments Scaling SaaS 202

SaaStr

NOVEMBER 21, 2020

I was working on a startup that was an early mobile payment platform. It was basically using Bluetooth and an app on PalmPilots to do wireless payments in restaurants. And there’s a lot of benefit to running a software as a service, in general. So if you’re ERP, boom, Workday.

SaaS Payments 270

SaaS Payments Scale Payment Services Payment Solutions 270

SaaStr

JUNE 20, 2019

In this session, the audience will learn about Adyen’s journey from a Dutch payments startup, to a global public company with more than 15 offices around the world working with large global companies like Facebook, Spotify, Uber and Microsoft. I mean payment cultures, payment habits are, yeah, different in every country all over the world.

Payment Methods 142

Payment Methods Merchant Services Payments Payment Services 142

GetUplift

DECEMBER 12, 2021

It’s a process that my team and I at GetUplift have used to 10x our clients’ conversion rates. To the 2018 ad that aims to show that children’s dreams and imaginations can come to life…. Ultimately, emotional marketing increases conversions that lead to more business revenue. Why Is Emotional Marketing Important?

Payment Methods 122

Payment Methods Marketing Payment Solutions Underperforming Technical Team 122

ProfitWell

DECEMBER 4, 2019

Ever since John Koenig first coined the term “SaaS” back in 2005, the software-as-a-service industry has been one of the fastest-moving and creative in the world. SaaS, or software as a service, is a delivery model in which a centrally hosted software is licensed to customers via a subscription plan. Recurring payments.

Business Model 54

Business Model SaaS Payments Payment Methods Payments 54

SaaStr

MAY 27, 2020

We woke up February 2020 with a shock to the system and no idea what it would mean for our business. So we had a shock to the system with no idea what it actually meant. I thought it’s also worth giving you some sense of scale for how much the US government takes in in revenue every year. FULL TRANSCRIPT BELOW.

Technical Review 202

Technical Review Payment Services Payment Methods Development Team Review 202

SaaStr

MARCH 13, 2020

So at about 13, I set up an eBay business, and we actually used PayPal obviously to process all of the payments. And I guess this was somewhat foreshadowing because I’m now backed by David Saks who is the founding team there. Our team met with David just a few days after our initial conversation in San Francisco.

SaaS Payments 217

SaaS Payments Payment Methods Finance Payments 217