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Avoid Trapdoor Decisions: 5 Lessons Learned from Scaling Stripe (Video + Transcript)

SaaStr

Formerly a senior leader at Google, Claire Hughes Johnson is now Chief Operating Officer at Stripe, where she’s helped guide the online payments firm through rapid growth. Stripe today has more than 1,400 employees and processes billions of dollars for millions of users worldwide. Payments has been around for thousands of years.

Scale 148
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SaaStr Podcast #217: Stripe COO Claire Hughes Johnson on The Trapdoor Decisions to Avoid When Scaling

SaaStr

Formerly a senior leader at Google, Claire Hughes Johnson is now Chief Operating Officer at Stripe, where she’s helped guide the online payments firm through rapid growth. Stripe today has more than 1,400 employees and processes billions of dollars for millions of users worldwide. Payments has been around for thousands of years.

Scale 115
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SaaStr Podcasts for the Week with Bernadette Nixon, Jay Snyder, Nick Mehta, Loren Padelford, and Jason Lemkin

SaaStr

Provide a platform, not a tool, that can be a consolidator and something that can drive costs, but still have all the features necessary to get the business results. Jay Snyder: We talked about needing to have an understanding of a customer’s business, their drivers, and also ensuring adoption or the business case breaks.

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How EdPlace Uses Chargify To Manage Both B2B & B2C Offerings

Chargify

Founded in 2012, the seeds for EdPlace were planted many years before that. EdPlace, 2012 ( Source ). To be clear, EdPlace isn’t just a B2C business. The company has both a B2C product for parents and a B2B product for private tuition businesses (in the U.S. they’re more often referred to as “tutor businesses”).

B2C 40