article thumbnail

Sales and GTM in Uncertain Times with Adnan Chaudhry and Matt Garratt (Video + Transcript)

SaaStr

And he also has the, I don’t know, benefit or dubious distinction, but lived through this before in 2008 and 2009. Adnan Chaudhry: One of the guiding principles that helped me personally, I was here as Matt mentioned, I was here at Salesforce in 2008, 2009. It’s the SMB space. Adnan Chaudhry: Thanks, Matt.

article thumbnail

Beyond the hype: Practical advice on building a platform

Intercom, Inc.

The litmus test is if youā€™ve created a marketplace: are people actually building on your product because thereā€™s value that youā€™ve created, or is it just a nifty integration? The upside of having this big two-sided marketplace and extending your product into tons of different products with an API is quite large. But are they platforms?

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Why Growth Hacking Doesnā€™t Scale, And How To Plan For Growth Instead

Sales Hacker

Previously they may have only spent $1,000 when buying a SaaS service online. Now the services have matured where buyers are spending 20x in online services is relatively comfortable. In particular, post-2008 when a SaaS solution with its OPEX offering stood out from the conventional CAPEX solutions.

Scale 88
article thumbnail

SaaStr Podcasts for the Week with Zylo and TaskRabbit ā€” July 26, 2019

SaaStr

In 2008 Leah founded TaskRabbit, the leading on-demand service marketplace in the world. ” Is it SMB or is it Enterprise? You make that decision based on the fact that your profile fits either an SMB or Enterprise. Then, you can decide, is it a high volume play in the SMB? Harry Stebbings: Can I ask?

article thumbnail

SaaStr Podcasts for the Week with B Capital Group and Bessemer Venture Partners ā€” February 7, 2020

SaaStr

Or how the customer service team is going to deal with companies that aren’t renewing as planned? Where sales rep productivity’s maybe slightly more challenging to predict in the early days, or in marketplaces where actually you have to project your mindset out many years, three to five years to really see those unit economics.

Scale 182
article thumbnail

170+ Women in Sales Share Their Career-Defining Aha Moment

Sales Hacker

The best products, services, and ideas are nothing without a way to turn them into currency, and sellers are a big part of making commerce happen. Cassie spent the first pre-SaaS chapter of her tech career in growth roles in subscription and marketplace businesses (TheLadders.com, GLG). Anita Nielsen. Anne Slough. Beth Sunshine.

Scale 130
article thumbnail

ā€œ7 Tips and Tricks to having happy customers at Scaleā€ New Relic EVP, Roger Scott (Video + Transcript)

SaaStr

We are the world’s most complete and comprehensive instrumentation platform on the marketplace today, that is cloud-based, that is SaaS-based. The company started back in 2007, 2008. We started out in the commercial SMB mid-market space. When we started out, we built the company purely as a SaaS company.

Scale 176