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How to Retain Employees For 10+ Years with Alf Ruppert

FastSpring

Like the iPhone is 2008. My very first job, real job was in a company back then in the 90s, end of the 90s. But I mean, if you go back to 2006 2007 2008 like that, yeah, that was just not a thing that people did. So the iPhone as we know it today was not even the iPhone of 2008 and the iPhone of 2008 was revolutionary.

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SaaStr Podcasts for the Week with Tidelift and Cloudflare

SaaStr

Why does Bridget believe the best starting point for customer success is “company culture and value”? How does company culture impact the quality of customer success? Maybe, is it better to take it turn by turn, and how does company culture play into the level and quality of customer success? .

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David Barrett, CEO of Expensify: Good Intentions, Bad Advice: How to Keep Your Board Aligned with Your Vision (Video + Transcript)

SaaStr

It’s a brutal, awful slog in the start. I would say, it’s always good to call out just how awful it is to be a founder, to be an entrepreneur, because that is a unique perspective that you bring to the board room that no one else shares. That sounds like an awful idea,” and then you have to work for it.

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Starting Up In A Downturn with Cloudflare COO and Co-Founder Michelle Zatelyn (Video + Transcript)

SaaStr

Michelle : During the economic downturn right after the financial crisis in 2008. I do want to say that there are a lot of companies that actually started kind of with us, that class of companies and many of them have turned into big great companies today. And I remember like AWS was growing really quickly.