2006 Customer Success Payment Features SMB 
SaaStr
MARCH 20, 2020
How does Rachel see marketing move ever close to the function of customer success today? What is the optimal way for customer success and marketing to work together? * How does Rachel think about the importance of getting in front of your customers? And this was right around the time of 2006 to seven.
SaaStr
NOVEMBER 22, 2019
I had the good fortune, my first SaaS experience was at the Mothership Salesforce in 2006, prior to even the word cloud being thrown around. All of these muscles that I had built from my time running customer facing teams in B2B SaaS, you can apply that to the world of Venture. And that was really the fork in the road for me.
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