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From $800k to $274M in 4 Years - The Story of Ariba

Tom Tunguz

In 2002, the company invested significantly in sales and marketing, but suffered a decline in revenue. Presumably this is due to customer churn, as a fair number of their customers must have gone out of business. In a typical year, the company invested about 20 to 30% of their revenue in research and development.

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4 Neglected Truths About Live Chat For Start-ups

Outseta

Fueled by companies like Intercom and Drift, the live chat battleground has become the new darling of the marketing technology world with countless start-ups and established companies from Hubspot to Zendesk jumping into the ring. LiveChat Software has 21,000 customers and was founded back in 2002. Point blank, they’re not.

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A Look Back: Slack at $30,000,000 in ARR

SaaStr

Our relationship to technology has changed a lot in the last little while in a way that I don’t think we’ve really noticed yet, like the frog in the pot of water. There’s a vendor review approval process, and a security policy analyst, and their in house counsel wants to mark up the TOS. You had a BlackBerry in 2002.

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What Are The Top 50 SaaS Companies in 2020?

SmartKarrot

In the field of technology, nothing remains stagnant. But ever since 20 years, Parallels continues to rule the world of cross-platform virtualization software solutions for macOS. Transforming the design landscape since 2011, Sketch continuously upgrades itself for the newest technical environments. Customer Support. Salesforce.

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Employee Spotlight: Bill Wilson, Senior Director of Product and Kite Designer

FastSpring

How long have you been working in the SaaS/Tech industry? My first job in tech was in 1998 as a software developer. and have been working in tech ever since. In about 2002, I got into more of a leadership position for satellite offices of larger companies. I’m going to date myself.