Valuize Consulting

JUNE 10, 2020

Eventually, the movement made its way to the tech industry with 2001’s agile software development framework heavily inspired by lean principles and books like The Lean Startup published in 2011 by Eric Reis. For example, sending an email to the wrong customer and creating a communication issue.

Customer Success 40

Customer Success Engineering Scale Technical Review 40

SaaStr

JANUARY 28, 2020

Aaron : Well, also, as someone who went through this, especially like the 2000, 2001 times. It’s usually one way, but just help that more communication, right? You have to communicate to everybody so that they can be empowered to go do it. No one likes surprises. CEO doesn’t like surprises. It is so high.

Sales Hiring 203

Sales Hiring Scale Underperforming Technical Team Sales Recruiting 203

Intercom, Inc.

AUGUST 30, 2018

Two decades later, these two women are blazing trails in design leadership. I was at an agency for a while and then moved to the Bay Area in 2001. Google Apps covers anything for communication and collaboration – it could be Gmail, Calendar, Drive, Docs, Sheets, Live – both for personal and for enterprise.

Scale 149

Scale Leadership Scaling Venture Capital 149

CustomerSuccessBox

JUNE 7, 2022

She’s a leader, change agent, communicator, and passionate champion for Customer Success in business. She is also a Board Member of CS Leadership Network. Additionally, according to Statistica, IKEA has seen year over year growth since 2001, except in FY2020 as the pandemic affected retail. The following is what she has to say.

Churn 52

Churn Management Retention Customer Success 52

Sales Hacker

DECEMBER 8, 2020

The keys to great leadership [18:24]. Leveraging the next generation of artificial intelligence, the platform allows sales reps to deliver consistent, relevant and responsible communication for each prospect every single time, enabling personalization at scale previously. The keys to great leadership [18:24]. We’re on iTunes.

Scale 98

Scale Sales Hiring Sales Recruiting Technical Review 98

Crafty CTO

APRIL 12, 2020

I love their Guide to Internal Communication , their pushback against insane 80-hour workweeks in It Doesn’t Have to be Crazy at Work … REWORK … REMOTE … Getting Real. The Basecamp guys have been busy lately. This is a seriously impressive body of work.

Underperforming Technical Team 52

Underperforming Technical Team New CTO Technical Review Software Development 52