Intercom, Inc.

MARCH 10, 2020

We rely heavily on a shared team inbox, so people are used to looping in others through mentions and notes as well as passing conversations with ease and context to the best owners. Of course, we like the Intercom Inbox the most, but a shared inbox should be a non-negotiable feature in any modern support software. Automated tagging.

Customer Support 220

Customer Support Sales Team Automation Consulting Metrics 220

Sales Hacker

NOVEMBER 16, 2021

Automated drip campaigns. SalesHandy is software that lets businesses and sales teams automate and track their email outreach from Gmail and Outlook. Although it requires a more hands-on approach, some of its features, such as automated notifications and link tracking, will streamline your prospect email strategy.

Scale 124

Scale Outsourcing Services Machine Learning Artificial Intelligence 124

Sales Hacker

JUNE 11, 2020

For example, a message to the chief information officer of a large bank will be drastically different than a message to the engineering manager at a software company. Consider using tools like HubSpot to grade leads and determine which prospects are ready to engage with the sales team.

Sales Hiring 110

Sales Hiring Strategy Sales Web Developers 110